The 5 Essential People Skills How to Assert Yourself, Listen to Others, and Resolve Conflicts

The 5 Essential People Skills teaches how to deliver a clear message, build loyalty, and inspire creativity by demonstrating assertiveness skills.

Dale Carnegie wrote his renowned book How to Win Friends and Influence People in 1936-a milestone publication that spread his principles across the globe. Today, the company he founded in 1912, Dale Carnegie Training, offers public and customized programs in more than eighty countries. The company partners with organizations to produce business results by improving employee performance with emphasis on leadership, sales, team member engagement, customer service, and other essential skills. For more information, visit www.dalecarnegie.com.