The 6Ds Workshop Live Workshop Participant Workbook

Andy Jefferson is the co-founder and CEO of The 6Ds Company, a global leader in learning transfer know-how. He has significant line management expertise and is experienced in strategic planning, sales and marketing, productivity, and technology development in large and small corporate environments. Prior to founding the 6Ds Company, he served as the CEO of both the Fort Hill Company and Vital Home Services. He also served as the COO and General Counsel of AmeriStar Technologies, Inc. ?He currently sits on numerous boards and serves as the Chairman of the Graham Foundation. He is co-author of The Six Disciplines of Breakthrough Learning. He resides in Wilmington, DE.

Roy Pollock is the Chief Learning Officer and co-founder of The 6Ds Company and co?]author of the best?]selling The Six Disciplines of Breakthrough Learning. Dr. Pollock has extensive experience in education, line management, and strategy development. He is a popular speaker and consultant with a long?]standing interest in education and leadership development. Prior to founding The 6Ds Company, Dr. Pollock served as CLO for the Fort Hill Company, Assistant Dean for Curriculum Development at Cornell, and Vice President of Global Strategic Product Development for SmithKline Beecham. He is a member of Phi Beta Kappa and a Fellow of the Kellogg Foundation National Leadership Program. He lives in Trumansburg, NY.

Cal Wick is founder and chairman of Fort Hill Company and 6Ds Company special advisor and a nationally-recognized consultant, educator, and researcher on improving the performance of managers and organizations, serves as a special advisor to the 6Ds Company.?Wick was named "Thought Leader of the Year" by ISA, the Association of Learning Providers, in and was the recipient of the first-ever Neon Elephant Award by Work-Learning Research, Inc. The tools that Cal developed have been used by more than 100,000 learners in companies of all sizes, from Fortune 50 international giants to small entrepreneurial firms, as well as leading business schools and training organizations. He resides in Wilmington, DE.

6Ds Company. The 6Ds?Company is a training and consulting firm dedicated to helping organizations maximize the return on their training investments. It offers in-house and virtual workshops based on its best-selling book The Six Disciplines of Breakthrough Learning. 6Ds Company also offers open enrollment at the Learning Transfer Conference and Learning Transfer Certificate Program through a partnership with the ASTD. The 6Ds Company is based in Wilmington, DE.

About This Workshop v

Introduction 1

D1 Defi ne Business Outcomes 25

D2 Design the Complete Experience 53

D3 Deliver for Application 79

D4 Drive Learning Transfer 111

D5 Deploy Performance Support 147

D6 Document Results 171

Getting Your Money’s Worth 203

References and Recommended Reading 217

Appendix 223

About the Authors 265

6Ds Workshop Goal Form 269

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