Advances in the Human Side of Service Engineering Operations

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Advances in the Human Side of Service Engineering Operations by Salvendy; Gavriel, 9781439870419
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  • ISBN: 9781439870419 | 1439870411
  • Cover: Hardcover
  • Copyright: 7/9/2012

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In a broad spectrum review of the operations of contemporary manufacturing systems, this book explores the human aspects of manufacturing. It includes coverage of issues on the shop floor and office environments. Topics include human aspects of change, human-Computer interaction and human factors in software technologies, and cognitive modeling of service systems.
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