Applications in Human Resource Management Cases, Exercises, and Skill Builders

, by Nkomo, Stella M.; Fottler, Myron D.; McAfee, R. Bruce

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

ISBN: 9780324200812 | 0324200811
Cover: Paperback
Copyright: 1/5/2004

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Applications in Human Resource Management is a single source of cases, exercises, incidents, and skill builders to supplement introductory human resource management courses. These materials offer a fresh approach based on dynamic, real-life organizational events confronting both human resource managers and line managers. The cases are based on "real" events that have taken place in organizations and the exercises and skill builders are intended to give learners the hands-on skills they will need in facing the challenges of today's workplace.

A Model for Analyzing Cases in Human Resources Management

xiii

Part 1 Human Resources Management in Perspective: Environment, International, and Legal Issues

(92)

The HRM Function/Environment

1. Case The New Director of Human Resources

(7)

2. Case The Human Resource Function of Harrison Brothers Corporation

(5)

3. Exercise The Linkage between Human Resource Practices and Competitive Advantage

(2)

4. Exercise Human Resource Challenges During Mergers

(3)

5. Exercise Scanning the Contemporary Work Environment

(1)

6. Exercise Evaluating the Financial Impact of Human Resource Management Activities: Reducing Turnover Costs

(5)

7. Skill Builder Reference Materials for Human Resource Management

(2)

8. Skill Builder Using Internet Search Engines to Conduct HR Research

(1)

International and Diversity Issues

9. Case Managing Diversity: Johnson Chemical International

(8)

10. Incident Too Much Diversity?

(1)

11. Case African Gold, Inc. Ethics and AIDS in the Workplace

(2)

12. Case Selecting a Manager for a Nigerian Facility

(2)

13. Case Fred Bailey: An Innocent Abroad

(4)

14. Incident The Cultural Diversity Training Program

(2)

15. Skill Builder Going International

(2)

The Legal and Regulatory Environment

16. Case The Storage Room Massage: A Case of Sexual Harassment?

(7)

17. Case Analyzing Promotion Data: Applying the 80% Rule

(4)

18. Case Blowing the Whistle: Questionable Accounting Practices at Glen fair Electronics

(2)

19. Exercise The Older Worker

(2)

20. Exercise Is This Unlawful Discrimination?

(5)

21. Exercise What Is Sexual Harassment?

(3)

22. Exercise Understanding the Americans with Disabilities Act

(2)

23. Exercise Group Debate Project

(4)

24. Incident Giving Up Seniority to Accommodate Disabled Colleague

(1)

25. Incident The Employee with AIDS

(1)

26. Incident "Beautyism" in the Workplace

(2)

27. Skill Builder Data Analysis for Affirmative Action Plans

(10)

Part 2 Meeting Human Resource Requirements: Job Analysis/Design, Planning, Recruitment, and Selection

28. Case Employee Layoffs at St. Mary's Hospital

(3)

29. Case Strategic Human Resource Management

(3)

30. Case The Bank Merger

(7)

31. Exercise Which Employee Should Be Terminated?

106

(3)

32. Case The Alternative Work Schedule

109

(2)

33. Exercise Outsourcing Human Resource Management Functions

111

(4)

34. Exercise Writing Job Descriptions

115

(3)

35. Exercise Work and Family Issues

118

(9)

36. Skill Builder Human Resource Forecasting Assignment

127

(3)

37. Skill Builder From Welfare to Work

130

(3)

38. Skill Builder Phased Retirement Options

133

(3)

Recruiting and Selection

39. Case Recruiting Recreational Vehicle Surveyors

136

(3)

40. Case Selecting Patient Escorts

139

(3)

41. Case A Solution for Adverse Impact

142

(5)

42. Exercise Evaluating the Recruiting Function

147

(5)

43. Exercise Selection Decisions

152

(10)

44. Exercise Selection Interview Role Play

162

(4)

45. Exercise Which Selection Procedure Is Most Effective?

166

(1)

46. Incident The Ethical Selection Dilemma at Integrity Motors

167

(2)

47. Incident The Exit Interviews

169

(1)

48. Incident Nepotism

170

(1)

49. Skill Builder Evaluating Job Application Forms

171

(2)

50. Skill Builder Staffing for a Telecommuting job

173

(4)

Part 3 Developing Effectiveness in Human Resources: Training, Career Development, and Performance Appraisal Orientation/Training/Career Development

51. Case Career Development at Electronic Applications

177

(2)

52. Case The Safety Training Program

179

(2)

53. Case Tue Mentoring Problem at Walnut Insurance

181

(3)

54. Exercise Conducting a Training Needs Assessment

184

(3)

55. Exercise Design and Evaluation of Training Programs

187

(6)

56. Exercise On-the-Job Training

193

(2)

57. Incident The Orientation Problem

195

(2)

58. Skill Builder Identifying Training Needs Through Task Analysis

197

(2)

Performance Appraisal

59. Exercise EvalSim-A Performance Evaluation Exercise

199

(6)

60. Exercise Performance Appraisal Interview Role Play

205

(3)

61. Exercise Debate: Which Performance Appraisal Format Is Most Effective?

208

(1)

62. Exercise Ethical Performance Appraisal Issues

209

(6)

Part 4 Implementing Compensation and Security: Compensation, Incentives, Benefits, and Safety and Health

63. Case The Overpaid Bank Tellers

215

(3)

64. Case Rewarding Volunteers

218

(4)

65. Case Managing Nonmonetary Compensation

222

(3)

66. Case Controlling Employee Benefit Costs

225

(3)

67. Case Evaluating Nontraditional Incentive Systems: Howe 2 Ski Stores

228

(3)

68. Exercise Allocating Merit Raises

231

(3)

69. Exercise Flexible Benefits Plan Choices

234

(4)

70. Exercise Executive Perks

238

(2)

71. Exercise WageSim A Compensation Administration Exercise

240

(6)

72. Exercise Ethical Compensation Dilemmas

246

(4)

73. Exercise Developing Bioterrorism Policies and Procedures

250

(3)

74. Exercise Safety and Health Programs

253

(1)

75. Incident The Safety Problem

254

(1)

76. Incident Retiree Health and Pension Benefits

255

(1)

77. Incident Merit increases

256

(2)

78. Incident The Medical Leave Problem

258

(2)

79. Incident The Educational Leave Problem

260

(2)

80. Incident The Lost Vacation Days

262

(2)

81. Skill Builder Applying the FLSA-Is Tis Job Exempt?

264

(5)

82. Skill Builder Developing a Wage Structure

269

Part 5 Enhancing Employee Relations: Motivation, Employee Rights and Discipline, Labor Relations, and Collective Bargaining Motivation and Discipline

83. Case The Broken Employment Contract?

275

(4)

84. Case The Drug Testing Problem at Standard Chemical

279

(5)

85. Case Violence at Work: Westside Health Systems

284

(8)

86. Case Surfing the Internet on Company Time

292

(2)

87. Incident Can We Wear an Earring at Work?

294

(1)

88. Incident Spiked Milk

295

(2)

89. Incident Motivating and Maintaining Morale During Downsizing

297

(1)

90. Incident The Awards Dinner

298

(2)

91. Incident "She's Just a Temp"

300

(1)

92. Incident Alan Garfield

301

(1)

93. Incident Caught in the Act

302

(1)

94. Skill Builder Writing/Developing Employee Discipline Policies

303

(1)

Labor Relations, Collective Bargaining, and Contract Administration

95. Case Union Organizing at SGA Industries

304

(5)

96. Case The Frustrated Quality Circle Team

309

(2)

97. Case The Give Back: A Case of Union Busting

311

(2)

98. Exercise Collective Bargaining Role Play--Bush Corporation

313

(6)

99. Exercise Applying the NLR4

319

(2)

100. Exercise Labor Arbitration

321

(3)

101. Skill Builder Employee Communications During Union Campaigns

324

Part 6 Human Resource Audits/Term Assignments

102. Term Project Human Resource System Evaluation

327

(7)

103. Term Project Human Resource Manager Interview

334

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Applications in Human Resource Management Cases, Exercises, and Skill Builders

Summary

Table of Contents

Supplemental Materials