Best Practice in Accessible Tourism Inclusion, Disability, Ageing Population and Tourism

1. Ivor Ambrose, Simon Darcy and Dimitrios Buhalis: Introduction

2. Ivor Ambrose: European Policies for Accessible Tourism

3. Pieter Ghijsels: Accessible Tourism in Flanders: Policy Support and Incentives

4. Peter Neumann: Accessible Tourism for All in Germany – A Case Study

5. Nikos Voulgaropoulos, Eleni Strati and Georgia Fyka: Accessible Tourism in Greece: Beaches and Bathing for All

6. Laurel Van Horn: The United States: Travelers with Disabilities

7. Simon Darcy, Bruce Cameron and Stephen Schweinsberg: Accessible Tourism in Australia

8. Sandra Rhodda: Accessible Tourism in New Zealand

9. Mike Prescott: Universal Tourism Networks

10. Huong Le, Yuka Fujimoto, Ruth Rentschler and David Edwards: Tourism Victoria, Australia – An Integrative Model of Inclusive Tourism for People with Disabilities

11. Lilian Muller: Accessible Tourism in Sweden – Experiences – Stakeholder Marketing

12. Philippa Hunter-Jones and Anthony Thornton: The Third Sector Responses to Accessible/Disability Tourism

13. Caroline Walsh, Janet Haddock-Fraser and Mark P. Hampton: Accessible Dive Tourism

14. Andrew Wright: Tour Operating for the Less Mobile Traveller

15. Simon Darcy and Ravi Ravinder: Air Travel for People with Disabilities

16. Roland Krpata: Accessible Public Transport: Vienna City Tourism

17. Katerina Papamichail: Accessible Hotels: Design Essentials

18. Bruce Cameron and Simon Darcy: Wheelchair Travel Guides

19. Shane Pegg and Norma Stumbo: Accessing Desired Heritage Tourism Services

20. Bodil Sandøy: Norway VisitOslo: Supporting Accessible Tourism Content within Destination Tourism Marketing

21. Jesús Hernández Galán: Accessible Tourism in Spain: Arona and Madrid

22. Andrew Daines and Chris Veitch: VisitBritain: Leading the World to Britain

23. Tracey J. Dickson and Simon Darcy: Australia: The Alpine Accessible Tourism Project and Disabled Wintersport

24. Susana Navarro García-Caro, Arno de Waal and Dimitrios Buhalis: Special Needs Customer Care Training for Tourism

25. Ivor Ambrose, Dimitrios Buhalis, Simon Darcy: Conclusions: Best Accessible Tourism Practice

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