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An Introduction to Online Competitive Intelligence Research: Search Strategies, Research Case Study, Research Problems, and Data Source Evaluations and Reviews

Author(s): Vibert, Conor
Edition: 01
ISBN10: 0538726806
ISBN13: 9780538726801
Cover: Paperback
 
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List Price $46.95 
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SummaryTable of Contents
Internet research can be quick, easy, and abundant รข?" but also challenging. Research sites sometimes come and go, and sources can be questionable. The Business Research Solutions Series provides comprehensive business and financial research reference guides and online training manuals to bridge a major gap in the field of online research methodology. This resourceful and innovative eight-volume series of reference guides teaches readers how to approach a research problem, how to select the best online sources, and how to effectively use these sources. It also suggests alternate low-cost solutions for many standard questions and problems. A must-have for professionals involved in company research, these invaluable tools provide step-by-step advice on how to analyze, interpret, and present data for informed decision-making.Introduction to Online Competitive Analysis Research gives you the tools you need to stay ahead of your competitor's moves. Numerous typical problem scenarios with suggested research strategies are included. Step-by-step methodology takes you through the CI research process, including planning and direction, data collection, analysis and dissemination.Like all the titles in the Business Research Series, this book is conveniently divided into four sections containing a number of business research applications that can be used for both in-house research training and reference.

Introduction to Online Competitive Intelligence Research gives you the tools you need to stay ahead of your competitor's moves. Numerous research problem scenarios and cases with suggested search strategies are included. Step-by-step methodology takes you through the CI research process, including planning and direction, data collection, analysis and dissemination. One section provides insight into how your firm migh protect itself form the unwanted CI efforts of competitors.
Preface vii
Introduction
1(8)
An Expert's View of Competitive Intelligence Processes
1(3)
Current Competitive Intelligence Practices
4(1)
Content Overview
5(4)
A Primer on Competitive Intelligence
9(28)
The Role of Competitive Intelligence
10(3)
Categories of Competitive Intelligence
13(1)
Uses of Competitive Intelligence
14(1)
To Facilitate Strategic Direction
14(1)
For New Product/Service Development
14(1)
Within the Sales Process
14(1)
To Assist with Marketing/Communications/Public Relations
14(1)
For HR and Recruitment
15(1)
Sources of Competitive Intelligence
15(2)
Corporate Web Sites
15(1)
News Aggregators
16(1)
Public Company Disclosure Information
16(1)
Vertical Portals
16(1)
Analyst Reports
17(1)
Newsgroups and Chat Forums
17(1)
Surveys and Interviews
17(1)
Information Overload: The Importance of a Structured Competitive Intelligence Program
17(1)
The Web-Based Tools of Competitive Intelligence
18(2)
Web Search and Meta-Search Engines
18(2)
Web Surveillance Software
20(1)
Alerts
20(1)
Third-Party Monitoring Services
20(1)
Analysis Software
20(1)
Advanced Web Searching: The Google Example
20(2)
Multilingual Competitive Intelligence
22(1)
Competitive Intelligence on Publicly Traded Companies
23(1)
The Competitive Intelligence Practitioner
24(1)
An Example of Using Competitive Intelligence Methods to Collect and Analyze Competitor Financial Data
25(2)
Competitive Intelligence in Government
27(1)
Examples of Competitive Intelligence Use in the Public Sector
28(1)
Competitive Intelligence in a Global Economy
29(1)
The Value of Analysis
29(2)
Competitor/Company Profiling
30(1)
SWOT Analysis
30(1)
Trend Analysis
30(1)
Simulation/War Gaming
31(1)
Forecasting
31(1)
Ethics in Competitive Intelligence
31(2)
Does It Work?
33(1)
Strategic Considerations
33(1)
Outsourcing versus In-house Competitive Intelligence Activities
33(1)
Synergies with Other Business Functions
34(1)
Conclusion
34(3)
Protecting Your Company from Competitive Intelligence
37(14)
How Is Competitive Intelligence Exploiting the Internet Today?
38(2)
Unindexed Materials
38(1)
Hidden Anchors and Notes
39(1)
Inbound Logistics
39(1)
Job Advertisements
40(1)
How Do You Stop This?
40(1)
What Is Defensive Competitive Intelligence?
40(1)
What About Corporate Security and Legal Protection Programs?
41(1)
How Do You Develop a Defensive Competitive Intelligence Strategy?
42(1)
What Is Involved in Implementing a Defensive Competitive Intelligence Program?
43(1)
A Program for Protecting Your Company from Internet Competitive Intelligence Initiatives
44(7)
Your Web Site
44(2)
The Invisible Web
46(1)
External Sites You Use
47(1)
Links Back Home
47(1)
The Regular Review
48(3)
Online Competitive Information Case Studies
51(18)
Case Example One: MP3 and the CEO's Paycheck
52(5)
Mission Overview
53(1)
Mission Statement
53(1)
Mission Guides
53(1)
Mission Sources
53(1)
Mission Source Rationale
53(3)
Mission Display
56(1)
Case Example Two: Who Controls the Media Industry?
57(4)
Mission Overview
58(1)
Mission Statement
58(1)
Mission Guides
58(1)
Mission Sources
58(1)
Mission Source Rationale
58(3)
Case Example Three: An Ecological Take on Industry Attractiveness
61(4)
Mission Overview
61(1)
Mission Statement
61(1)
Mission Guides
62(1)
Mission Sources
62(1)
Mission Source Rationale
62(3)
Case Example Four: The Protection of Intellectual Property by the Media Industry
65(4)
Mission Overview
66(1)
Mission Statement
66(1)
Mission Guides
66(1)
Mission Sources
66(1)
Mission Source Rationale
66(3)
Competitive Intelligence Research Problems and Solutions
69(60)
About Industries and Markets
How Can an Industry Overview Be Built in Thirty Minutes?
71(3)
How Can an Online Researcher Identify Risks Facing New Industry Entrants?
74(2)
Can Online Information Sources Be Used to Identify Common Industry Cultural Traits?
76(4)
Reaching Potential Customers: Market Size, Suppliers, Marketing Practices, and Industry Trends for the Cell Culture Laboratory Market
80(5)
Who Are the Competitors and Researchers in the Voice Recognition Software Industry?
85(2)
Financial Services Competitive Intelligence: How Can the Competitive Landscape for Web-Based Customer Service Be Mapped?
87(5)
About Companies
How Might Company Financial Data Be Benchmarked?
92(3)
How Might Competitor Profiles Be Built from Online Information Sources?
95(3)
What Are Some Alternative Approaches for Identifying Competitors?
98(2)
Who Are the Key Decision Makers of an Acquisition Target?
100(2)
How Might a Researcher Obtain Background Information on a Private Company?
102(3)
About Issues, People, and Research
Where Is Computer Display Monitor Technology Headed?
105(3)
How Can an HR Director Use a Patent Search to Discover the Credentials That Will Help Her Company Succeed?
108(2)
How Might an Employer Find Inventions Developed by a Prospective Employee?
110(3)
How Can an Analyst Identify Toxic Chemical Releases Affecting the Environment?
113(2)
How Might a Business Operator Assess the Effect of a Public Health Crisis on Its Competitors?
115(4)
How Might a Researcher Explore Product Quality Issues among Consumer Goods Manufacturers?
119(2)
How Might an Online Researcher Learn How Environmental Plans Are Being Implemented in the Hotel Industry?
121(2)
How Can Nontext Competitive Intelligence Be Found and Captured?
123(3)
How Might an Analyst Research the Feasibility of Opening a Bookstore?
126(3)
Competitive Intelligence Research Data Source Evaluations and Reviews
129(130)
Overview of Major Search Engines
130(4)
The Little Search Engine That Can
131(1)
An Enterprising Solution
132(1)
The Power of Diversity
132(2)
Data Source Ratings
134(11)
Development of the Reviews
145(1)
Organization of the Reviews
146(1)
Competitive Intelligence Business Portals
Competia
146(7)
CorporateInformation
153(6)
CEO Express
159(4)
CI Resource Index
163(4)
Industry Analysis/Company Information
Hoover's Online
167(6)
Livedgar
173(7)
FreeEDGAR/EDGAR Online/EDGARpro
180(9)
U.S. Securities and Exchange Commission
189(2)
SEDAR
191(5)
News/Alerts/Literature
Factiva
196(9)
ABI/Inform
205(7)
LexisNexis
212(9)
Consumer Information
U.S. Consumer Product Safety Commission
221(4)
Epinions
225(4)
Planet Feedback
229(5)
Data and Statistics
Bureau of Labor Statistics
234(5)
TableBase
239(4)
LexisNexis Statistical
243(4)
Global Financial Data
247(5)
Employer Insights
Vault
252(7)
Appendix
259(64)
A. Directory of Online Business Data Sources
260(14)
B. Directory of Online Business Data Publishers
274(11)
C. Business Data Source Rating Survey
285(18)
D. Contributor Biographies
303(20)
Index 323

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