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Health Unit Coordinating

Author(s): LaFleur Brooks & Gillingham
Edition: 5th
ISBN10: 0721600999
ISBN13: 9780721600994
Cover: Paperback
 
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List Price $49.95 
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SummaryTable of Contents
Fully revised and up-to-date, the 5th edition of this popular resource offers the only comprehensive, in-depth coverage available on health unit coordinating. From greeting new patients to dealing with visitors, transcribing physicians' orders for patient treatment, maintaining statistical reports, preparing patient charts, and more... each chapter provides theory discussion of key topics. Application of this theory discussion is achieved through hands-on practice provided in the companion Skills Practice Manual. "Student Activity" boxes interspersed throughout the textbook direct students to the appropriate work activity to be practiced. Together, Health Unit Coordinating and the Skills Practice Manual offer outstanding, quality pedagogical features.. The text is abundantly illustrated with photographs, diagrams, and line illustrations for a better understanding of the chapter discussion. Instructor resources are available; please contact your Elsevier sales representative for details.

  • Student Activity boxes direct readers to hands-on exercises in the Skills Practice Manual that reinforce what they have just learned. Exercises stress practical application of skills and procedures in a simulated health care environment.
  • Information Alert boxes summarize material or point out essential information related to the text discussion.
  • Objectives inform readers of what they will be expected to know after studying the chapter.
  • Terms with definitions are introduced prior to chapter discussions, ensuring that information is understandable.
  • Boxes offer useful information such as lists of addresses, organizations, lab studies, hospital specialties, health unit coordinators' career ladders, helpful hints, and more, as related to chapter discussions.
  • Example boxes in the Communication chapters present scenarios that could occur in real life, explaining the responsibilities of the HUC in such situations and how to behave in a professional and helpful manner.
  • Procedures in certain chapters provide step-by-step instruction - giving an in-depth explanation of the task, while also informing readers of other actions that may be necessary so readers learn to look at each case for its special requirements.
  • Tables list information in a concise format for ease of comparison and retention.
  • Summaries at the end of every chapter succinctly summarize chapter text discussion.
  • Review questions at the end of chapters, with answers in the back of the book, offer a variety of question types such as fill-in-the-blank, matching, and multiple choice to help readers effectively review the material.
  • Topics for Discussion following end-of-chapter review questions challenge students to think independently and develop problem-solving skills.


  • A new user-friendly Windows-based CD packaged in the Skills Practice Manual gives readers the opportunity to practice skills on the computer as they would perform them on the job, using state-of-the-art software that simulates a hospital's computer ordering system. Minimum requirements: Windows 95, PC only, networkable.
  • Abbreviations and meanings, now updated to include current, commonly used abbreviations, introduce abbreviations that HUCs will hear, see, and use in their everyday experiences on the job - followed by exercises that help readers memorize abbreviations.
  • Outlines at the beginning of chapters introduce readers to what they will encounter in the chapter, offering a glimpse of how the topics progress and connect.
  • Attractive, sophisticated, two-color page design, draws readers in and makes the material more user-friendly.
  • New, current photographs showing HUCs performing on-the-job tasks helps students understand how the material they are learning reflects job responsibilities
SECTION 1 Orientation to Hospitals, Medical Centers, and Health Care 1(54)
CHAPTER 1 Health Unit Coordinating: An Allied Health Career
3(11)
Introduction to Health Unit Coordinating
4(1)
History of Health Unit Coordinating
5(2)
Health Unit Coordinating Today
7(3)
Career Ladder Opportunities in Health Unit Coordinating
10(1)
Career Paths
10(1)
Summary
11(3)
CHAPTER 2 Health Care Today
14(17)
Health Care Delivery Systems and Services
17(7)
Managed Care
24(1)
Components of the Health Care Delivery System
24(1)
Health Care Payment Sources
24(1)
Employment in the Health Care Field
24(2)
Summary
26(5)
CHAPTER 3 The Nursing Department
31(12)
Nursing Service Organization
33(1)
Nursing Service Administrative Personnel
33(1)
Hospital Nursing Units
33(1)
Nursing Unit Personnel
34(1)
Nursing Care Delivery Models
35(1)
Clinical Pathways
36(2)
Assignment Sheet
38(1)
Nursing Unit Administration
39(1)
Summary
40(3)
CHAPTER 4 Communication Devices and Their Uses
43(12)
The Telephone
44(3)
Unit Intercom
47(1)
Pocket Pager
47(1)
Voice Paging System
48(1)
Copy and Shredder Machines
48(1)
Fax Machine
48(1)
Pneumatic Tube
49(1)
Computer
49(2)
Nursing Unit Census Boards
51(1)
Nursing Unit Bulletin Board
51(1)
Summary
51(4)
SECTION 2 Personal and Professional Skills 55(60)
CHAPTER 5 Communication and Interpersonal Skills
57(22)
Interpersonal Behavior
58(3)
Communication Skills
61(5)
Assertiveness for the Health Care Coordinator
66(5)
Steps to Deal with an Angry Telephone Caller
71(1)
How Communication and Interpersonal Skills Are Used in the Health Care Setting
72(1)
Summary
72(7)
CHAPTER 6 Workplace Behavior
79(16)
Workplace Behavior
81(1)
Values Clarification
82(1)
Work Ethics
82(1)
Health Insurance Portability and Accountability Act Privacy Rule Regarding Confidentiality
83(1)
Workplace Appearance
84(2)
Employment Issues
86(1)
Health Care Ethics
86(2)
Legal Concepts
88(1)
Medical Malpractice
89(1)
Permanent Legal Documents
89(1)
Summary
89(6)
CHAPTER 7 Management Techniques and Problem-Solving Skills for Health Unit Coordinating
95(20)
Management of the Nursing Unit Supplies and Equipment
97(3)
Management of the Activities at the Nurses' Station
100(2)
Management Related to the Performance of Health Unit Coordinator Tasks
102(4)
Continuous Quality Improvement
106(1)
Summary
107(8)
SECTION 3 The Patient's Chart and Transcription of Doctors' Orders 115(246)
CHAPTER 8 The Patient's Chart
117(43)
Six Purposes of the Patient Chart
119(1)
Guidelines to Follow when Writing on a Patient's Chart
119(1)
Military Time
119(1)
The Patient Chart Is Confidential
120(1)
Patient Chart Binder
120(1)
Patient Chart Rack
120(1)
Patient Identification Labels
121(1)
Standard Patient Chart Forms
121(9)
Preparing the Patient Chart
130(12)
Supplemental Patient Chart Forms
142(4)
Consent Forms
146(6)
Methods of Error Correction
152(3)
Maintaining the Patient's Chart
155(1)
Summary
155(5)
CHAPTER 9 Transcription of Doctors' Orders
160(17)
Doctors' Orders
161(6)
Transcription of Doctors' Orders
167(5)
Summary
172(5)
CHAPTER 10 Patient Activity, Patient Positioning, and Nursing Observation Orders
177(11)
Patient Activity Orders
181(1)
Patient Positioning Orders
181(1)
Nursing Observation Orders
182(2)
Summary
184(4)
CHAPTER 11 Nursing Treatment Orders
188(26)
Communication with the Central Service Department
191(1)
Intestinal Elimination Orders
192(3)
Urinary Catheterization Orders
195(1)
Intravenous Therapy Orders
196(4)
Transfusion of Blood, Blood Components, and Plasma Substitutes
200(1)
Suction Orders
201(3)
Heat and Cold Application Orders
204(1)
Comfort, Safety, and Healing Orders
205(4)
Blood Glucose Monitoring Orders
209(1)
Summary
210(4)
CHAPTER 12 Dietary Orders
214(12)
Communication with the Dietary Department
216(2)
Standard Diets
218(2)
Therapeutic Diet Orders
220(1)
Tube Feedings
221(1)
Summary
222(4)
CHAPTER 13 Medication Orders
226(33)
Background Information
231(3)
Components of a Medication Order
234(7)
The Five Rights of Medication Administration
241(1)
Categories of Doctors' Orders Related to Medication Orders
242(1)
Controlled Substances
243(2)
Drug Groups
245(8)
Reagents Used for Diagnostic Tests
253(1)
Medication Stock Supply
253(1)
Renewal Medication Orders
253(1)
Discontinuing Medication Orders
254(1)
Medication Order Changes
254(1)
Summary
254(5)
CHAPTER 14 Laboratory Orders and Recording Telephoned Laboratory Results
259(30)
Introduction to Laboratory Procedures
266(3)
Divisions Within the Laboratory
269(12)
Recording Laboratory Results
281(1)
Summary
282(7)
CHAPTER 15 Diagnostic Imaging Orders
289(23)
Communication with the Diagnostic Imaging Department
291(1)
Background Information for Radiology
292(1)
Patient Positioning
292(1)
Informed Consent Forms
293(1)
Radiographic (X-ray) Procedures
293(6)
Special X-Ray Procedures
299(2)
Computed Tomography
301(1)
Ultrasonography
302(1)
Magnetic Resonance Imaging
303(2)
Nuclear Medicine
305(2)
Summary
307(5)
CHAPTER 16 Other Diagnostic Studies
312(18)
Cardiovascular Diagnostics
315(3)
Neurodiagnostics
318(2)
Endoscopy
320(3)
Respiratory Care Department
323(2)
Sleep Study Department
325(1)
Summary
325(5)
CHAPTER 17 Treatment Orders
330(20)
Traction
335(3)
Respiratory Care Department
338(4)
Physical Medicine and Rehabilitation
342(4)
Dialysis
346(1)
Radiation Treatments
347(1)
Summary
347(3)
CHAPTER 18 Miscellaneous Orders
350(11)
Consultation Orders
351(1)
Health Record Orders
352(2)
Case Management Orders
354(1)
Social Service Department Orders
354(1)
Scheduling Orders
354(1)
Temporary Absences
355(1)
Transfer and Discharge Orders
356(1)
Miscellaneous Orders
357(1)
Summary
357(4)
SECTION 4 Health Unit Coordinator Procedures 361(80)
CHAPTER 19 Admission, Preoperative, and Postoperative Procedures
363(32)
Admission of the Patient
365(12)
Admission Orders
377(2)
The Surgery Patient
379(7)
Summary
386(9)
CHAPTER 20 Discharge, Transfer, and Postmortem Procedures
395(20)
Discharge Planning 396
Discharge of a Patient
396(6)
Discharge Against Medical Advice
402(3)
Discharge of the Deceased Patient
405(1)
Autopsy or Postmortem Examination
405(1)
Transfer of a Patient
405(2)
Summary
407(8)
CHAPTER 21 Recording Vital Signs, Ordering Supplies, Daily Diagnostic Tests, and Filing
415(12)
Recording Vital Signs and Other Data on the Graphic Record
416(1)
Filing Records on the Patient's Chart
417(4)
Ordering Daily Diagnostic Tests
421(1)
Retrieving Diagnostic Test Results
422(1)
Ordering Supplies for the Nursing Unit
422(2)
Preparing Daily Forms
424(1)
Summary
424(3)
CHAPTER 22 Reports, Infection Control, Emergencies, and Special Services
427(14)
Incident Reports
428(2)
Infection Control
430(2)
Diseases That Could Be Transmitted Through Contact With Blood and Body Fluids
432(1)
Health Unit Coordinator Tasks to Control Infection
433(1)
Emergencies
433(1)
Special Services
434(1)
Summary
435(6)
SECTION 5 Introduction to Anatomic Structures, Medical Terms, and Illnesses 441(134)
CHAPTER 23 Medical Terminology, Basic Human Structure, Diseases, and Disorders
443(132)
Unit 1 Medical Terminology: Word Parts, Analyzing, and Word Building
443(4)
Unit 2 Body Structure, Integumentary System, and Oncology
447(16)
Unit 3 The Musculoskeletal System
463(17)
Unit 4 The Nervous System
480(13)
Unit 5 The Eye and the Ear
493(10)
Unit 6 The Cardiovascular and Lymphatic Systems
503(15)
Unit 7 The Digestive System
518(18)
Unit 8 The Respiratory System
536(9)
Unit 9 The Urinary System and the Male Reproductive System
545(11)
Unit 10 The Female Reproductive System
556(10)
Unit 11 The Endocrine System
566(9)
Appendix A Word Parts 575(3)
Appendix B Abbreviations 578(5)
Appendix C The National Association of Health Unit Coordinators Standards of Practice 583(2)
Appendix D Task and Knowledge Statements from National Association of Health Unit Coordinators Job Analysis Study, 1996 585(3)
Appendix E National Association of Health Unit Coordinators: Code of Ethics 588(1)
Appendix F A Comprehensive List of Laboratory Studies and Blood Components 589(8)
Glossary 597(10)
Answers to Review Questions 607(36)
Index 643

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