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Implementation: Making Things Happen

Author(s): Pankake, Anita M.
ISBN10: 1883001536
ISBN13: 9781883001537
Cover: Hardcover
 
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Table of Contents
FOREWORD v(2)
PREFACE vii(2)
ABOUT THE AUTHOR ix(1)
ACKNOWLEDGMENTS x
1 AN INTRODUCTION TO IMPLEMENTATION
1(8)
Implementation Defined
3(1)
An Overview of This Volume on Implementation
3(2)
Implementation: One of Twenty-one
5(1)
Follow-up Activities
5(4)
2 MAKING THINGS HAPPEN
9(18)
An Overview of What Principals Have to Make Happen
9(1)
Types of Implementation and Levels of Responsibility for Implementing
10(14)
Implementation Type: Routine
11(2)
Common Characteristics of Successful Routine Implementation
13(3)
Implementation Type: New (Nonroutine)
16(1)
Common Characteristics of Successful New Implementation
16(6)
Implementation Type: Unique
22(2)
Summary
24(1)
Follow-up Activities
25(2)
3 PUTTING PROGRAMS AND CHANGE EFFORTS INTO ACTION
27(38)
Prerequisites for Successful Implementation
29(33)
The Vision: Where Are We Going?
29(2)
Assessing the Current Status: Where Are We Now?
31(3)
Commitment to the Long-term: Is This Really What We Want to Do?
34(1)
The Relationship Between Initiation and Implementation in Change Efforts
35(1)
Elements of Initiation: Creating a Context for Implementation
36(6)
Tools to Assist Implementation Efforts
42(1)
Force-Field Analysis
42(3)
Change Potential Analysis Chart
45(1)
Business Process Mapping
45(4)
Benchmarking
49(3)
Affinity Diagrams
52(2)
Stages of Concern Questionnaire
54(2)
Implementation Configuration Matrix
56(4)
Project Planning or Project Management Planning
60(1)
Performance Problems Flowchart
61(1)
Summary
62(1)
Follow-up Activities
62(3)
4 FACILITATING COORDINATION AND COLLABORATION OF TASKS
65(36)
The People Component of Implementation
65(1)
What Does It Mean to Facilitate?
66(5)
Clarify the Task
67(1)
Provide Resources
68(1)
Get the Right People Together
68(1)
Provide the Time for People to Get Together
69(1)
Create Timelines and "Big Picture" Maps
69(1)
Identify Overlaps and Redundancies
70(1)
Create a Feedback Loop
70(1)
What Knowledge and Skills Do Principals Need to be Facilitators and Help Others be Facilitators?
71(22)
Listening
72(1)
Questioning
73(2)
Anticipating and Predicting
75(2)
Persistence and Patience
77(2)
Identifying and Reducing Resistance
79(4)
Securing Resources
83(3)
Working with Groups
86(7)
What are Some Ways to Encourage Quality Involvement?
93(4)
Summary
97(1)
Follow-up Activities
98(3)
5 MONITORING IMPLEMENTATION
101(26)
Why Is Monitoring Implementation Important?
102(5)
What Is Monitoring?
107(2)
When and How Should Monitoring Be Done?
109(7)
Scanning: Monitoring Routine Implementation
110(1)
Focused: Monitoring Something New or Different
111(2)
Probing: Finding Out Why
113(1)
As Needed: Monitoring Unique Situations
114(1)
Always Paying Attention: Whenever and Whatever It Takes
115(1)
What Means Exist for Monitoring Implementation?
116(3)
Using the Information from Monitoring to Maintain, Correct, or Improve What is Happening
119(2)
Guidelines for Monitoring Progress and Initiating Corrective Action for Successful Implementation
121(4)
Summary
125(1)
Follow-up Activities
125(2)
6 SUPPORTING THOSE RESPONSIBLE FOR IMPLEMENTATION
127(26)
Effective Staff Development
129(5)
Delegation
134(4)
Reducing or Removing Organizational Barriers
138(7)
Modeling Ongoing Professional Growth
145(6)
Summary
151(1)
Follow-up Activities
152(1)
7 CLOSING WITH A FEW BRIEF REFLECTIONS
153(4)
REFERENCES 157

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