Business Analysis For Dummies

Paul Mulvey, CBAP, Director, Client Solutions, B2T Training, has been involved in business analysis since 1995. Kate McGoey, Director, Client Solutions, B2T Training, has more than 20 years' experience in application development and life cycle processes business. Kupe Kupersmith, CBAP, President of B2T Training, possesses more than 14 years of experience in software systems development. He serves as a mentor for business analysis professionals.

Part I: Getting Started with Business Analysis  5

Chapter 1: Business Analysis in a Nutshell 7

Chapter 2: Breaking Down the Different Levels of Business Analysis 19

Chapter 3: Identifying and Working with Stakeholders 31

Part II: The BA Toolkit: Tools, Terms, and Techniques  51

Chapter 4: Talking about Tools of the Trade 53

Chapter 5: Understanding What Requirements Truly Entail 73

Chapter 6: Hunting for the Right Information, Part 1: The Process 97

Chapter 7: Hunting for the Right Information, Part 2: The Techniques 113

Chapter 8: Uncovering and Analyzing Needs 139

Part III: Selling the Plan and Keeping It on Track  161

Chapter 9: Making the (Business) Case 163

Chapter 10: Creating and Maintaining Scope 185

Chapter 11: Creating Your Work Plan 209

Part IV: Achieving Goals with Business Analysis  235

Chapter 12: Defi ning Solutions, Part 1: Taking a Closer Look at Your Requirements 237

Chapter 13: Defi ning Solutions, Part 2: Choosing the Right Analysis Technique 251

Chapter 14: Verifying and Validating Solutions 283

Chapter 15: Transition: Moving from Planning to Implementing 307

Part V: The Part of Tens  319

Chapter 16: Ten Ways to Keep Your Business Analysis Skills Sharp 321

Chapter 17: Ten Ways to Prepare Yourself for a New Project 329

Chapter 18: Ten Experts Chime In 337

Index 347

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