Business Etiquette Keep your competitive edge and maintain successful business networks

To get to the top of the business or professional world means gaining an extra edge over the competition. If you're polished and self-assured, people will be impressed and judge you favourably, and often it's their first judgement that sticks. Business Etiquette provides the strategies to achieve success by demonstrating what to do, when to do it, and most importantly, how to do it.

Patsy Rowe is a woman of extraordinary talent who has achieved enormous success, much of which can be attributed to her positive attitude, wicked sense of humour and her impeccable manners. Patsy has written more than 10 books covering self help, women's issues, management, business and travel, but she is most widely known for her expertise in business and personal etiquette. She can be heard regularly giving etiquette advice on radio although nowadays she combines being a best selling author with coaching in business etiquette and conducting nationwide seminars that are as much fun as they are informative.