Business Partnering for Continuous Improvement How to Forge Enduring Alliances Among Employees, Suppliers, and Customers

If you want to make the drive for quality, productivity, and profit improvement a permanent feature of your organization, the concept of "partnering" - must become an integral part of every activity, write Charles Poirier and William Houser. They give detailed action studies of companies that have made the transition to business partnering and continuous improvement. And they provide the tools you need to make similar changes in your own organization.

Charles C. Poirier is the recognized expert on supply chain management and is a partner in the CSC National Supply Chain Practice. He is an industry veteran with nearly forty years' experience in a variety of positions, including CEO of a $450 million company.
William F. Houser is director of productivity and quality of Tenneco, Inc. which is one of the 30 largest industrial companies in the united states. He is coauthor of Business Partnering for Continuous Improvement.