Business Process Management Systems: Strategy and Implementation

"This book covers almost every aspect of the field and provides definitions and summaries of various BPM concepts, business improvement practices, data integration technologies, application integration technologies, workflow technologies, BPMS products and BPMS standards. …a good resource for those who are interested in BPMS and are involved with integrating data, systems, and people."? Karthikeyan Umapathy, The Pennsylvania State University, Information Technology and People, Vol. 19, No. 2, 2006Business Process Management Systems: Strategy and Implementation discusses business management practices and the technology that enables these practices. It analyzes the history of process management practices and proposes that BPM practices are a synthesis of BPR (radical change) and TQM (continuous change) practices. Both business and IT professionals receive an integrated view of how various management practices merge into BPM. This volume describes the many technologies that converge to form a Business Process Management System (BPMS), illustrating BPMS standards and service-oriented architecture (SOA).