The Careless State Reforming Australia's Social Services

The lives of all Australians are profoundly affected by the quality of social services available, but a long list of royal commissions and public inquiries has revealed them to be failing. In The Careless State Mark Considine shows that the preferred framework for social service policy provision, since the 1980s, can now be seen conclusively to have failed. Weak quality control, systematic rorting, and entrenched disadvantage have become the norm. Considine points to ways that reforms could be configured to get the best from both private and public agencies.

Mark Considine is Redmond Barry Distinguished Professor of Political Science at the University of Melbourne. He is best known for prize-winning research on public sector reform, new methods of governance and the street-level delivery of public programs. He and his team have pioneered work on the long-run institutional impacts of different service delivery regimes. Mark has also had a significant career in leadership roles within higher education and as a contributor to policy innovation inside government and in civil society organisations.