Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780203132098 | 0203132092
- Cover:
- Copyright: 1/4/2002
Includes over 250 case vignettes and role plays, step-by-step practical instruction drawn from years of experience and an easy-to-use cross reference system. A much needed resource helping the trainer turn theory into practice.