CMMI-ACQ Guidelines for Improving the

The only official, SEI-approved guide to CMMI-ACQ, the breakthrough methodology for optimizing product and service acquisition Start-to-finish guidance for succeeding with CMMI-ACQ, including never-beforepublished tips, hints, and case studies, plus the entire CMMI-ACQ model extension. Will be used by the SEI and its partners in all course offerings on CMMI-ACQ The latest book in the highly-respected SEI Series in Software Engineering: an ideal follow-on to our successful CMMI, Second Edition (Chrissis) Today, 70% of every dollar spent pays for development that was acquired or outsourced from external sources. CMMI-ACQ is designed to help any organization acquire products and services that meet its requirements more effectively, and to do so more efficiently and at lower cost. Many organizations in both government and industry, including the U.S. Department of Defense, are eager to implement CMMI-ACQ, but they need authoritative guidance to do so. Now, for the first time, there's a comprehensive guide to CMMI-ACQ from the organization that created it: the Software Engineering Institute (SEI). CMMI-ACQ illuminates the entire product/service acquisition process, showing how to avoid common problems, manage acquisition more effectively, and communicate with suppliers in language they will understand. Modeled after the popular CMMI, Second Edition (Chrissis), this equally authoritative book presents the complete CMMI-ACQ along with all the insights, tips, and case studies needed to use it effectively. Coverage includes; process areas and relationships among them; capability and maturity levels; and customizing CMMI-ACQ to the specific needs of any organization. This book is expected to be used to complement SEI's official courses on CMMI-ACQ, as well as those offered by third-party partners and internal implementers within business and government organizations.

Brian P. Gallagher is director of ISR Mission Systems Engineering within the ISR Systems Division, Mission Systems Sector, Northrop Grumman. He was previously director of the Software Engineering Institute (SEI) Acquisition Program.

Mike Phillips is program manager for CMMI at the SEI. In that position he leads the CMMI Product Suite evolution for the SEI. He was a senior acquisition professional in the military before joining the SEI.

Dr. Karen J. Richter is a research analyst and senior project leader at the Institute for Defense Analyses (IDA), a research and development “think tank” for the Department of Defense. She has served on the CMMI Configuration Control Board and the CMMI Steering Group.

Sandy Shrum is a senior writer/editor at the SEI. She has been with the SEI since 1995 and has been a member of the CMMI Development Team since the CMMI project’s inception in 1998.

Foreword: A Commercial Perspective	p. xi
Foreword: A Government Perspective	p. xv
Preface	p. xvii
Acknowledgments	p. xxv?
About CMMI for Acquisition	p. 1
Introduction	p. 3
About Capability Maturity Models	p. 5
Evolution of CMMI	p. 7
CMMI Framework Architecture	p. 8
CMMI for Acquisition	p. 9
Process Area Components	p. 11
Required, Expected, and Informative Components	p. 11
Components Associated with Part Two	p. 13
Supporting Informative Components	p. 17
Numbering Scheme	p. 19
Typographical Conventions	p. 19
Tying
It All Together	p. 23
Understanding Levels	p. 23
Structures of the Continuous and Staged Representations	p. 25
Understanding Capability Levels	p. 27
Understanding Maturity Levels	p. 30
Process Areas	p. 35
Equivalent Staging	p. 38
Relationships among Process Areas	p. 43
Project Processes	p. 44
Organizational Processes	p. 49
Support Processes	p. 50
High Maturity Processes	p. 52
Using CMMI Models	p. 55
Adopting CMMI	p. 55
Your Process Improvement Program	p. 56
Selections That Influence Your Program	p. 56
CMMI Models	p. 57
Using CMMI Appraisals	p. 58
Appraisal Requirements for CMMI	p. 58
SCAMPI Appraisal Methods	p. 59
Appraisal Considerations	p. 59
CMMI-Related Training	p. 61
Using CMMI-ACQ in Government	p. 63
Critical Issues in Government Acquisition	p. 63
Acquisition Strategy: Planning for Success	p. 70
Agreements: They Are Not Just with Suppliers	p. 75
Acquisition Verification: The Challenges	p. 77
Interoperable Acquisition	p. 81
Transition to Operations: Delivering Value	p. 84
CMMI: The Heart of the U.S. Air Force's Systems Engineering Assessment Model	p. 86
Acquisition Improvement: Identifying and Removing Process Constraints	p. 90
Using CMMI-ACQ in Industry: General Motors Case Study	p. 97
Executive Summary	p. 97
Overview of General Motors	p. 100
Overview of GM Information Systems & Services (IS&S)	p. 101
IS&S Factory Structure	p. 104
System Delivery Factory: An Acquisition Organization	p. 105
Governance of the System Development Factory	p. 107
Aligning the GM System Delivery Process to CMMI-ACQ	p. 108
Realizing Value from the CMMI-ACQ at GM	p. 113
GM to CMMI-ACQ Practice Mapping	p. 129
Managing Process Deployment and Change	p. 129
Integrated Tools E
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CMMI-ACQ Guidelines for Improving the Acquisition of Products and Services

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