Christy Zlatos, MSLS, is Head of Media Materials Services at Washington State University at Pullman.
Introduction and Dedication
p. 1
Training and Retraining Reference Professionals: Core Competencies for the 21st Century
p. 9
A Neo-Modern Summary of the Futcha: An Exploration of the Generation X in Our Midst
p. 21
History of a Library Unit and the Evolution of Its Culture from the Eyes of Two Participants: Holland Reference Services from the "Merger" (1977) to the "New Organization" (1997)
p. 31
Jim and Alison Do User Education: English 101 and Beyond at Washington State University Libraries
p. 45
Lessons of a Decade: An Instructional Experiment Matures
p. 53
The Klaipeda University Library in Lithuania: An Essay by the Washington State University Libraries' Library Fellow
p. 67
Holland Library's Electronic Resource Librarians: A Profile of These Positions
p. 75
Managing CD-ROM and Electronic Documents Sources for Holland Reference Services: The Washington State University Libraries Experience
p. 113
Embracing GIS Services in Libraries: The Washington State University Experience
p. 125
About Washington State University Libraries' Holland Reference Services
p. 139
A Chronology of the History of Washington State University Libraries
p. 149
From the Siegfried A. Vogt Archive: Selected Documents and Memoranda from the '70s in Honor of Pauline Lilje
p. 157
Index
p. 187
Table of Contents provided by Syndetics. All Rights Reserved.
What is included with this book?
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Please wait while the item is added to your bag...