Emergency Operations Center Operations and Management
p. 46
Use of Plans and Standard Operating Procedures
p. 80
Strategy and Tactics
p. 103
Emergency Communications Technologies and Procedures
p. 126
Interface Between Operations Centers and Management Structures
p. 157
Operational Risk and Resource Safety
p. 169
Information Management and Display
p. 176
Incident Documentation
p. 197
Public Information
p. 207
Stress
p. 226
Standards and Ethics
p. 232
Works Cited
p. 241
Tables and Figures
Suggested Disaster Centric Phases
p. 2
Comparison of Models
p. 3
Management Actions
p. 5
Command and Control System Model
p. 7
Command and Control Components
p. 8
Incident Command System General Staff
p. 12
Field Organization
p. 14
Standard Supervisory Titles
p. 15
An Alternative Model of Command Assumption
p. 19
Vertical and Lateral Coordination
p. 31
Emergency Operations Center Activation Levels
p. 59
Work Priorities
p. 64
Section of a Checklist
p. 97
Alternative Uses of Strategy and Tactics
p. 108
Decision Information Situations
p. 111
A Simple Positive-Negative Comparison
p. 115
A Decision Tree
p. 116
Section of Time Delineating Schedule
p. 117
Selected Typical Local Jurisdiction Emergency Operations Center Communications Linkages
p. 128
Associated Public Safety Communications Officers Ten Code
p. 151
Common Procedural Words
p. 152
Bad Radio Practice
p. 153
Phonetic Alphabets
p. 154
Command Structure Characteristics
p. 158
Typical Incident Command System and Emergency Operations Center Needs
p. 159
Equivalent Functions in Organizational Models
p. 160
Emergency Support Functions
p. 167
Risk Relationships
p. 170
Risk Versus Gain Comparison
p. 171
T-Card Color Coding
p. 193
Generic T-Card
p. 194
Major Elements of the American Society for Public Administration Code of Ethics
p. 236
International Association of Emergency Managers Code of Ethics and Professional Conduct
p. 237
Code of Ethics for Business Continuity Professionals
p. 239
The Certified Crisis Operations Manager Code of Ethics
p. 240
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