Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780136136910 | 0136136915
- Cover: Paperback
- Copyright: 3/3/2009
This one-of-a-kind oral communication book will help readers develop communication skills that will ensure job success. Each chapter includes real-life stories, appealing visuals, and examples that add meaning and increase comprehension. Skill-based assignments and online learning activities appear in both the text and on the bookrs"s website. Its learn-by-doing approach helps readers understand the importance of communication skills, conflict resolution strategies and listening practices to their own career success.