The Communication Skills Workbook: Self-assessments, Exercises & Educational Handouts, by Liptak, John J.
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- ISBN: 9781570252266 | 1570252262
- Cover: Paperback
- Copyright: 1/1/2008
This book uses two powerful psychological tools designed to enhance communication skills: self-assessment and journaling. Participants will learn more about themselves, as well as, the impact of effective and ineffective communication patterns. Each section of the book uses self-assessments, activities, journaling and educational handouts to explore: active listening, nonverbal communication, negotiation skills, awareness and empathy skills and other communication skills.