Communication in Social Work

This timely new edition identifies the important skills integral to effective communication in social work. Based on the premise that good communication skills are essential to good social work, the second edition offers an extended account of its subject that pays more attention to the diverse contexts of social work and the range of clients and users with whom practitioners come in contact.

Introduction Helpful and Effective Communication
The View of Users of Services Types of Communication
Symbolic, Non-verbal and Verbal Type of Communication
Written and Information Technology Building and Maintaining Relationship Attending and Listening Sharing Information Shared Purpose and Assessment Intervention
Non-verbal and Verbal Techniques for Enhancing Behavioural and Attitudinal and Change Intervention
Written Techniques for Changing Attitudes and Behaviours Conclusion References
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Communication in Social Work

Summary

Table of Contents

Supplemental Materials