Confronting Conflict First-aid Kit for Handling Conflict, A

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Confronting Conflict First-aid Kit for Handling Conflict, A by Glasl, Friedrich, 9781869890711
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  • ISBN: 9781869890711 | 186989071X
  • Cover: Paperback
  • Copyright: 7/1/1999

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Tensions can grow into conflicts that injure relationships, groups, and organizations. Glasl uses examples, exercises, theory, and techniques to analyze all kinds of conflict; to understand how temperaments affect conflicts; to reduce conflict by changing behavior, attitudes, and perceptions; and to practice considerate means of confrontation.
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