Consultancy in Public Services

Based on the authors' twenty-five year experience of consultancy in the public services, this book develops an empowering approach to thinking about and doing consultancy with public services. It challenges the traditional view that the consultants are brought in as experts and instead examines ways of using consultancy to empower staff, patients, service users and members of the public, so that they can take part in developing, changing, innovating and ultimately transforming these services.

Robert Adams, Emeritus Professor, School of Health and Social Care, Teessiede University, has carried out consultancies with many public sector organisations. He has researched and written widely on public services including health and social care. Wade Tovery, Assistant Dean (Enterprise) and Director of EPICC (Enhancing Practice and Innovation Centre for Care), School of Health and Social Care, Teesside University, has completed a wide variety of consultancy work in public services over the past 20 years.