The Consultant's Big Book of Organization

The Consultant's Big Book of Organization Development Tools provides consultants with tools, interventions, and activities they can use to solve individual, team, and organizational performance problems. This book offers incredible value for the consultant looking to use structured interventions as a vital part of the consultation approach. Many of the tools consist of a simulation or other structured activity consultants can use with leaders in the client organization to address the soft issues in a nonthreatening way. And most include downloadable, customizable handouts that they can freely reproduce and use with clients.

Mel Silberman, Ph.D., is a bestselling author of books on training and consulting, and a professor of adult and organization development at Temple University. Internationally renowned as a pioneer in the areas of active learning and facilitation/consultation, Dr. Silberman is the editor of The Team and Organization Development Sourcebook, The Training and Performance Sourcebook, The Consultant's Toolkit, Active Training, and other professional books.

Preface	p. ix
Leadership Development	p. 1
Communicating Clearly and Effectively	p. 3
Managing Time Effectively	p. 10
Developing Coaching Skills	p. 18
Delegating with Style	p. 35
Assimilating the New Team Leader	p. 41
Training Leaders for Success	p. 52
Giving Feedback to Leaders	p. 56
Developing New Team Managers	p. 59
Tapping the Collective Power of a Group	p. 64
Practicing How to Coach	p. 69
Employee Development	p. 83
Getting a Quick Read on Your Training Group	p. 85
Giving and Receiving Feedback	p. 88
Improving Listening Skills	p. 96
Collaborating at On-Line Sessions and Web Conferences	p. 99
Seeing through Another's Eyes	p. 101
Introducing Human Performance Technology	p. 104
Linking Effort and Performance to Valued Outcomes	p. 110
Learning How to Learn	p. 118
Assessing and Reinforcing Learning	p. 123
Team Development	p. 127
Forming, Storming, Norming, and Performing	p. 129
Building Bridges between Two Teams	p. 135
Clarifying New Team Projects and Initiatives	p. 139
Encouraging Feedback	p. 147
Forming Learning Teams	p. 152
Sinking or Swimming Together	p. 156
Using Diversity in Team Decision Making	p. 162
Problem Solving by Distant Teams	p. 167
Building Strengths in Virtual Teams	p. 175
Sharing Information in Teams	p. 178
Demonstrating Team Brainpower	p. 191
Building Ground Rules for Successful Teamwork	p. 196
Organization Development	p. 201
Building Organizational Commitment	p. 203
Fostering Creative Problem-Solving Skills within the Organization	p. 212
Managing Roadblocks to Getting Things Done	p. 219
Improving Work Design	p. 225
Balancing Advocacy and Inquiry	p. 229
Improving Meetings	p. 234
Resolving Conflict Effectively	p. 245
Communicating What You Mean	p. 248
Understanding Cultural Differences in the Organization	p. 251
Developing Organizational Resiliency	p. 259
Strategic Planning and Change Management	p. 263
Exploring Issues about Mergers	p. 265
Understanding Change through Other People's Eyes	p. 273
Minimizing Resistance to Change and Innovation	p. 278
Thinking Positively	p. 283
Improving the Quality of Strategic Planning	p. 290
Learning Patience	p. 293
Introducing Planning	p. 296
Creating a Mission Statement	p. 307
Determining What Changes Are Needed	p. 310
Table of Contents provided by Syndetics. All Rights Reserved.

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The Consultant's Big Book of Organization Development Tools 50 Reproducible Intervention Tools to Help Solve Your Clients' Problems

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Table of Contents

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