Contemporary Management

Part One: Management

Chapter 1: Managers and Managing

Chapter 2: The Evolution of Management Thought

Chapter 3: Values, Attitudes, Emotions, and Culture: The Manager as a Person

Part Two: The Environment of Management

Chapter 4: Ethics and Social Responsibility

Chapter 5: Managing Diverse Employees in a Multicultural Environment

Chapter 6: Managing in the Global Environment

Part Three: Decision Making, Planning, and Strategy

Chapter 7: Decision Making, Learning, Creativity, and Entrepreneurship

Chapter 8: The Manager as a Planner and Strategist

Chapter 9: Value Chain Management: Functional Strategies for Competitive Advantage

Part Four: Organizing and Controlling

Chapter 10: Managing Organizational Structure and Culture

Chapter 11: Organizational Control and Change

Chapter 12: Human Resource Management

Part Five: Leading Individuals and Groups

Chapter 13: Motivation and Performance

Chapter 14: Leadership

Chapter 15: Effective Groups and Teams

Part Six: Managing Critical Organizational Processes

Chapter 16: Promoting Effective Communication

Chapter 17: Managing Conflict, Politics, and Negotiation

Chapter 18: Using Advanced Information Technology to Increase Performance

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