Conversations for Change: 12 Ways to Say it Right When It Matters Most
, by Hayashi, Shawn KentNote: Supplemental materials are not guaranteed with Rental or Used book purchases.
- ISBN: 9780071745284 | 0071745289
- Cover: Paperback
- Copyright: 10/4/2010
Successful communication isn't just about speaking well, choosing the right words, or walking away from the conversation feeling that your point of view was "heard."