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Conversations for Change: 12 Ways to Say it Right When It Matters Most

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Conversations for Change: 12 Ways to Say it Right When It Matters Most by Hayashi, Shawn Kent, 9780071745284
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  • ISBN: 9780071745284 | 0071745289
  • Cover: Paperback
  • Copyright: 10/4/2010
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Successful communication isn't just about speaking well, choosing the right words, or walking away from the conversation feeling that your point of view was "heard."

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