FREE SHIPPING

on all orders of $79 or more

$5 OFF your purchase of $75 or more!
Use coupon code FRIDAY in checkout.

Customer Service Career Success Through Customer Loyalty

, by
Customer Service Career Success Through Customer Loyalty by Timm, Paul R., 9780133056259
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
  • ISBN: 9780133056259 | 0133056252
  • Cover: Paperback
  • Copyright: 4/5/2013
  • Rent Textbook

    (Recommended)

    $17.15
     
    Term
    Due
    Price
  • Buy Used Textbook

    In Stock Usually Ships in 24 Hours.

    $78.37
  • Buy New Textbook

    Currently Available, Usually Ships in 24-48 Hours

    $112.76
  • eTextbook

    Available Instantly

    Online: 365 Days

    Downloadable: Lifetime Access

    $76.79

Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

You might also enjoy...



Please wait while the item is added to your bag...