The Customer-Driven Company Moving from Talk to Action

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The Customer-Driven Company Moving from Talk to Action by Whiteley, Richard C, 9780201608137
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  • ISBN: 9780201608137 | 0201608138
  • Cover: Paperback
  • Copyright: 4/21/1993

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Rated byFortuneMagazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
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