Disasters 2.0: The Application of Social Media Systems for Modern Emergency Management

This book explains how to use social media as a powerful tool for all phases of disaster management. It highlights citizen use and expectations, as well as the implementation of policies, procedures, and challenges to the adoption of social media in a disaster event. It explains how to integrate national models of disaster response and existing outreach and communication strategies. It identifies the tools and systems that will allow emergency managers to develop virtual communities for preparedness, response, recovery, and mitigation.