Effective Communication in Multicultural Health Care Settings

Today's health care system reflects a myriad of regional, ethnic, racial, socioeconomic, occupational, generational, and health-status cultural orientations. Effective Communication in Multicultural Health Care Settings lays the groundwork for effective navigation of this diverse health care system by providing innovative descriptions of relevant theory and research, presenting realistic case histories, and recommending specific communication strategies. This timely volume illuminates the complexities of multicultural relations in health care and demystifies the many cultural influences on health and health care to achieve its ultimate goal: to help people get the most they can out of health care and facilitate the promotion of public health. The essential companion for health communication and multicultural communication courses, Effective Communication in Multicultural Health Care Settings is also an invaluable resource for anyone working within or utilizing the health care system. "Provides innovative descriptions of relevant theory and research, and realistic case histories, and recommends specific communication strategies to help health care professionals become effective communicators in a complex health care system and multicultural society." --Department of Education Planned Parenthood Federation of America, Inc. "The authors provide a highly organized structure to their book with chapters on intrapersonal, interpersonal, group, organization and societal levels of multicultural communication. The first three levels are peppered with interesting if not culturally relevant case histories." --Clinical Psychology Forum