Emergency Management : Concepts and

This book propounds an all-hazards, multidisciplinary approach to emergency management. It discusses the emergency manager's role, details how to establish an effective, integrated program, and explores the components, including: assessing risk; developing strategies; planning concepts; planning techniques and methods; coordinating response; and managing crisis. Complete with case studies, this is an excellent reference for professionals involved with emergency preparedness and response.

LUCIEN G. CANTON, CEM, CBCP, CPP, is an independent consultant specializing in emergency management strategic planning. He is the former director of emergency services for the City of San Francisco, where he coordinated the emergency management program and served as a policy advisor to the mayor on emergency management and homeland security issues. Mr. Canton previously served as an emergency management programs specialist and as a regional hazard mitigation branch chief with the Federal Emergency Management Agency. He is the author of a book on the management of security officers as well as numerous articles on emergency management and security issues.

1 EMERGENCY MANAGEMENT: A HISTORICAL PERSPECTIVE

1

(34)

Why Study History?,

2

(3)

A Brief Survey of Catastrophe,

5

(14)

Modern Emergency Management Evolves,

19

(6)

The Impact of Homeland Security,

25

(4)

The Impact of Hurricane Katrina,

29

(3)

Conclusion,

32

(3)

2 EMERGENCY MANAGEMENT: A SOCIAL SCIENCE PERSPECTIVE

35

(28)

Social Science as an Emergency Management Tool,

36

(2)

Emergencies, Disasters, and Catastrophes,

38

(14)

Disaster Mythology,

52

(5)

Organizational Response,

57

(4)

Conclusion,

61

(2)

3 THE EMERGENCY MANAGER: EVOLVING ROLES AND SHIFTING PARADIGMS

63

(22)

Conflicting Roles,

64

(2)

Toward a Definition of Emergency Management,

66

(6)

The Emergency Manager as Program Manager,

72

(4)

Toward Professionalization,

76

(7)

Conclusion,

83

(2)

4 ESTABLISHING THE EMERGENCY MANAGEMENT PROGRAM

85

(42)

Program Management,

86

(1)

Developing a Governance Structure,

87

(5)

Program Administration,

92

(16)

Executive Policy and Strategic Planning,

93

(6)

Developing the Strategic Plan,

99

(9)

Enabling Authorities and Legislation,

102

(2)

Grant Requirements,

104

(1)

Best Practices,

105

(2)

Defining Goals and Objectives,

107

(1)

Strategic Program Elements,

108

(8)

Resource Management,

109

(3)

Training,

112

(2)

Finance,

114

(2)

Program Evaluation,

116

(9)

Quantitative Assessment Tools,

116

(2)

Qualitative Assessment Tools,

118

(6)

Exercise Programs,

118

(5)

Actual Incidents,

123

(1)

Tracking Corrective Actions,

124

(1)

Conclusion,

125

(2)

5 ASSESSING RISK

127

(30)

Hazard Identification,

128

(9)

Hazard Analysis,

137

(11)

Impact Analysis,

148

(7)

Conclusion,

155

(2)

6 DEVELOPING STRATEGY

157

(32)

A New Look at An Old Model,

158

(3)

Risk Management,

161

(2)

Mitigation Strategy,

163

(6)

Recovery Strategy,

169

(6)

Response Strategy,

175

(9)

Preparedness,

184

(2)

Conclusion,

186

(3)

7 PLANNING CONCEPTS

189

(38)

Plans versus Planning,

190

(7)

The Planning Continuum,

197

(6)

Centralized Planning, Decentralized Execution,

203

(3)

Problem Solving Model,

206

(2)

Planning Assumptions,

208

(2)

Scenario-based Planning,

210

(4)

Functional Planning,

214

(4)

Capabilities-based Planning,

218

(4)

General Planning Principles,

222

(3)

Conclusion,

225

(2)

8 PLANNING TECHNIQUES AND METHODS

227

(34)

Establish A Planning Structure,

227

(4)

Use A Meeting Facilitation Process,

231

(6)

Develop an Action Plan and Set Deadlines,

237

(5)

Managing Multiple Projects,

240

(2)

Facilitate Decision Making,

242

(4)

Use Common Plan Formats,

246

(4)

Determining Plan Content,

249

(1)

Use Graphic Tools,

250

(6)

Use Exercises to Test Concepts,

256

(2)

Keep it Simple,

258

(1)

Conclusion,

259

(2)

9 COORDINATING DISASTER

261

(44)

Tactical Response,

262

(5)

Incident Management Systems,

267

(24)

Unified and Area Commands,

273

(1)

Multi-agency Coordination Systems,

274

(12)

Emergency Operations Centers,

286

(5)

Communications and Interoperability,

291

(3)

Information processing,

294

(2)

Mutual Aid,

296

(2)

Resource Management and Logistics,

298

(3)

The Joint Information Center,

301

(2)

Conclusion,

303

(2)

10 MANAGING CRISIS

305

Leadership and Decision-making,

306

(7)

Crisis Management,

313

(8)

Planning for Crisis Management,

316

(5)

Crisis Communications,

321

(3)

Strategic Recovery Issues,

324

(5)

Catastrophic Events,

329

(2)

Conclusion,

331

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Emergency Management : Concepts and Strategies for Effective Programs

Summary

Author Biography

Table of Contents

Supplemental Materials