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Enhancing Social Work Management: Theory and Best Practice from the UK and USA

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Looking backward, looking forward : current trends in human services management	p. 17
New leadership for the human services : involving and empowering staff through participatory management	p. 35
Improving performance in social work through positive approaches to managing change	p. 57
Ethical issues for social work and social care managers	p. 81
Managing across interagency boundaries : a learning agenda for change	p. 105
Managing diversity in social service settings	p. 127
Liability and safety issues in human services management	p. 149
Managing care environments : reflections from research and practice	p. 179
Active service-user involvement in human services : lessons from practice	p. 199
The impact of new technology : implications for social work and social care managers	p. 217
Managing diverse sources of funding	p. 245
From policy visions to practice realities : the pivotal role of service managers in implementation	p. 263
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