e-Procurement From Strategy to Implementation

The comprehensive guide to Web-enabled procurement. Achieving rapid ROI with e-procurement Discover start-to-finish planning and implementation strategies that work in real enterprise environments. Flexible, a gile e-procurement architectures Define technical architectures and business processes that can take advantage of rapid change and new opportunities. Electronic trading communities e-markets, auctions, reverse auctions, ex changes: who'll dominate and how will it affect you? Security and trust Overcome the security and trust obstacles that prevent many companies from fully leveraging e-procurement. Structuring the project Master e-procurement strategy, project scoping, prioritization, planning, analysis, and design. Managing change in an e-procurement project Change management lessons learned from ERP: making sure your new processes actually get used. The complete guide to Web-enabled procurement Proven solutions based on real enterprise experience Covers every e-procurement model: sell-side, buyer-managed, vertical and horizontal e-markets, ASPs, auctions, and mor e Explores today's leading e-procurement technologies, including XML Explains how to make e-Procurement work: in-depth, start-to-finish lifecycle coverage e-procurement is hot and important-and no wonder! Leading companies are already saving millions of dollars annually with it. Best of breed CEO's like GE's Jack Welch and Cisco's John Chambers are on record that e-procurement will save their companies millions, perhaps billions, of dollars. Now, there's a start-t o-finish guide to implementing e-procurement in any enterprise. Dale Neef covers it all-from making the business case to designing the solution, managing the risks to reaping the benefits. Neef begins with an up-to-the-minute overview of t he promise of B2B e-procurement in supporting globalized, extended enterprises. He reviews every option for deploying e-procurement, including sell-side one-to-many systems, buyer-managed/hosted markets, independent portals, online trading communities, ve rtical and horizontal e-markets, auctions, reverse auctions, ASPs, and more. Coverage includes: Making the business case for e-procurement: process efficiencies, compliance, leverage, and beyond Designing the optimal e-procureme nt solution Identifying the most appropriate role for integrators and consultants Leading approaches, from ERP-centered solutions to enterprise application integration e-procurement opportunities in the public sector Key pitfalls, areas of risk-and proven solutions In e-Procurement: From Strategy to Implementation, Dale Neef has written the essential start-to-finish guide for transforming e-procurement from promise to a very profitable realit

Preface.
1. The New World of Business-to-Business E-Commerce.
Is It for Real? The Unique Nature of B2B E-Procurement. Dragging Their Feet. Is B2B 4 U?

2. The Fundamentals of Procurement.
Indirect Procurement: ORM Versus MRO. A Day in the Life of a Typical Procurement Scenario: Today. Select Goods. The Requisition Process. Waiting for Approval. Creating the Purchase Order. Neither Direct nor Indirect-Just E-Procurement. E-Procurement Vision of the Future: Tomorrow.

3. Understanding the Strategic Nature of E-Procurement.
Back-End Systems and the Modern Organization. The Strategic Nature of E-Procurement. Strategic Focus of the E-Procurement Initiative.

4. Making the Business Case for E-Procurement.
Process Efficiencies. Process Automation Savings. Compliance. Leverage. Strategic Sourcing. The Changing Role of Procurement Specialists.

5. The E-Procurement Software Landscape.
The Story So Far. E-Procurement Software Specialists. ERP Suppliers and E-Procurement. Translation and Connectivity. Payment Systems. Finding Your Way Through the Minefield.

6. The Architecture of Web-Based Procurement.
Sell-Side One-to-Many: The Storefront Model or Shopping Mall. Buy-Side One-to-Many Model. Buy-Side Desktop Requisitioning. Buy-Side Central Procurement. Independent Portal and Online Trading Communities. Vertical E-Markets and Marketplace Creators. Horizontal E-Markets. Auctions. Application Service Providers. The Future of E-Markets.

7. Standards.
From EDI to XML.

8. Government and E-Procurement.
Advantages Will Not Be in Savings Alone. Government-to-Business E-Commerce. The Military.

9. The Future of E-Procurement.
Standards. Enterprise Versus E-Market Models. Direct Versus Indirect. Consolidation of E-Market Verticals. Single-Solution Suppliers. Vendor Rationalization. The Changing Role of Procurement Specialists. Government Driven.

10. Assessing the Pros and Cons of E-Procurement.
The Pros. For Buyers. For Sellers. The Cons. System-to-System Integration Issues. Initial Investment Costs. Security, Trust, and Supplier-Buyer Relationships. Fundamental Changes to Procurement Business Processes and Company Culture. Why E-Procurement Initiatives Fail.

11. Guiding Principles for Developing an E-Procurement Initiative.
Ground Rules for an E-Procurement Project. Executive Sponsorship and Participation. Integrate E-Procurement Project with E-Business Strategy. A Legitimate Business Case. Guiding Principles. Strong Change Management Program. Redesign Business Processes. Other Key Issues to Consider Before Starting. Integration Issues. Involving Suppliers and Vendors. Bringing in Consultants. New Responsibilities for Consultancies.

12. Structuring the Project: Phases of an Enterprise-wide E-Procurement Initiative.
Strategy Phase. Program and Project Planning. Strategic Direction, Guiding Principles, and Project Goals. The Case for Action. Target Performance Measures. The Supplier Side. Resources and Critical Areas of Concern. Project Readiness Assessment and a Plan of Work. Analysis and Design Phases. Collecting Information to Confirm the Business Case. Confirming Supplier Support and Compatibility Levels. Redesigning Business Processes. Completing an Implications Analysis on Changes to Activities and Employee Jobs. System Selection Phase. Cost. Functionality. Integration and Interoperability. Implementation Phase. Customer Support. Future Viability of the Group.

13. The Executive E-Procurement Strategy Workshop.
Step One: Defining and Agreeing on Fundamentals. Step Two: Education on E-Procurement. Step Three: Reviewing the Business Vision. Step Four: Understand the Procurement Business Case. Step Five: Developing Scenarios. Step Six: Project Readiness Review.

14. Creating an Effective Plan of Change Management.
Project Structure and Staffing. The Executive Steering Committee. E-Procurement Program Manager. Technical Program Director. Nontechnical Program Director. The Core Team. Subject Matter Experts and Supplier Representatives. Creating a Business Change Implementation Plan.

Index.