Financial Services Information Systems

The calculus of IT support for the banking, securities, and insurance industries has changed dramatically and rapidly over the past few years. Consolidation and deregulation are creating opportunities and challenges never before seen. Unheard of just a few years ago, e-commerce has given birth to new infrastructures and departments needed to support them. And the Internet/Intranet/Extranet triple-whammy is the most critical component of most financial IT shops. At the same time, new intelligent agents stand ready to take on such diverse functions as customer profiling and data mining. Get a handle on all these new and newer ripples with Financial Services Information Systems. Here, in this exhaustive new guide and reference book, industry guru Jessica Keyes gives you the no-nonsense scoop on not just the tried and true IT tools of today, but also the up-and-coming "hot" technologies of tomorrow, and how to plan for them. Financial Services Information Systems addresses challenges and solutions associated with: supporting the self-service revolution by servicing kiosks and ATMs efficiently and economically, straight-through processing for the securities industry, outsourcing business communications in the insurance industry, distributed integration as a cost-effective alternative to data warehousing, and putting inbound fax automation to work in financial organizations.

Dan Adler, Chief Technology Officer, Inventure America, New York Eric Apps, President, ANGOSS Software Corporation, Toronto, Ontario, Canada Philip Basham, Strategic and Development Director, KAL, Edinburgh, Scotland Charles Bassignani, Senior Vice President, Evare, LLC, Burlington, MA Michael J. Best, Professor, Department of Combinatorics and Optimization, University of Waterloo, Waterloo, Ontario, Canada Kimberly Bethke, Treasury Analyst, Amway Corporation, Ada, MI Pat Bitton, Market Development Manager, Trend Micro, Inc., Cupertino, CA Stephen Bloomer, Deputy Managing Director, Wilco International, New York Gabriel Bousbib, Senior Vice President and COO, Risk Management Division, Reuters America Inc., New York Tim Brock, Creative Director, Sealund and Associates Corporation, Clearwater, FL John Buckner, President and CEO, IMIS Inc., San Francisco, CA Don Chase, Senior Vice President, Allenbrook, Inc., Portland, ME Thomas Chesbrough, President and CEO, Kapstone Systems, Inc., Kansas City, MO Jeanne Chinchar, Executive Editor, Multex.com, Inc., New York, Donald F. Cooke, Founder and CEO, Medici Technology, Inc., Hanover, NH Greg Crandell, Vice President, Marketing, Corillian Corporation, Beaverton, OR Richard K. Crone, Vice President and General Manager, CyberCash, Inc., Reston, VA Jackie Cuevas, Director of Marketing, Q-UP Systems, Austin, TX Richard H. DuBois, Executive Vice President, Leverage Group, Inc., Glastonbury, CT Rhonda R. Delmater, Program Manager, Computer Science Innovations, Melbourne, FL Jim Douthitt, Director of Product Marketing, SSandC Technologies, Inc., Windsor, CT Myers Dupuy, Technical Services Department Manager, Q-UP Systems, Austin, TX Ely Eshel, CTO, MINT Communications Systems, New York Anura Guruge, Independent Technical Analyst Consultant, Gilford, NH Chris Hamilton, Marketing Director, GlobeSet, Austin, TX Margaret Hamilton, Founder and CEO, Hamilton Technologies, Inc., Cambridge, MA Monte F. Hancock, Chief Scientist, Computer Science Innovations, Melbourne, FL Knox Henderson, Communications Specialist, NICE Systems, Richmond, British Columbia, Canada Kim Herren, Strategic Marketing Director, Output Technologies, Kansas City, MO Mark Hill, President, Baker Hill, Carmel, IN Kim Humphreys, Vice President, nFront, Inc., Bogart, GA Information Technology Association of America, Arlington, VA Jivendra K. Kale, Professor, School of Business, Golden Gate University, San Francisco, CA Evan Kaplan, Founder, Aventail Corporation, Seattle, WA Jessica Keyes, President, New Art Technologies, Inc., New York, NY Aravinda Korala, Founder and CEO, KAL, Edinburgh, Scotland Bernard Lunn, CEO, Ionic Systems International, New York, NY Gary Mangus, Product Marketing Group Manager, Litton Network Access Systems, Roanoke, VA Chris Marino, Founder, Resonate, Inc., Mountain View, CA Michael McCaffery, International Marketing Manager, Persistence Software, San Mateo, CA John McLeod, CEO, Spectra Securities Software, New York Michael A. McNeal, President and CEO, Absoft, Boca Raton, FL C. Kenneth Miller, Founder, Chairman, and CTO, StarBurst Communications, Concord, MA Ron Moritz, Director, Technology Office, Finjan Software, San Jose, CA Ken Ono, Vice President, Technology, ANGOSS Software Corporation, Toronto, Ontario, Canada David Ooley, Vice President, Sales and Marketing, NSM Jukebox, Duluth, GA David Peterson, Founder, Goldleaf Technologies, Inc., Lake Mary, FL Timothy Peterson, Associate Director, Performance Measurement, Portfolio Management Consultants, Inc., Denver, CO Art Petty, Vice President of Marketing, Firstlogic, Inc., La Crosse, WI Scott L. Price, Senior Vice President of Agency Systems and Corporate Officer, FDP Corp., Miami, FL Jerry Rackley, Director, Teubner and Associates, Inc., Stillwater, OK Mary Rose, Vice President, Business Development, ARKSYS, Little Rock, AR Kenneth E. Russell, Vice President, North American Operations, Network Controls International, Charlotte, NC Tim Scatliff, Senior Vice President of Technology, Rescom Ventures, Winnipeg, Ontario, Canada Barbara Sealund, President and Founder, Sealund and Associates Corporation, Clearwater, FL Henry Seiler, Founder and President, Rule Machines Corporation, Indialantic, FL Steven Semelsberger, Strategic Alliances and Market Development Manager, Acuity Corporation, Austin, TX James Suttie, President and CEO, Selkirk Financial Technologies, Vancouver, BC, Canada Frederic M. Wilf, Special Counsel, Saul, Ewing, Remick and Saul, LLP, Berwyn, PA David Williams, Member, Board of Directors, Corillian Corporation, Beaverton, OR Dave Yewman, Principal, Insync Communications, Portland, OR