Chapter1 Introduction to Fire Officer Chapter2 Preparing for Promotion Chapter3 Fire Fighters and the Fire Officer Chapter4 Fire Officer Communications Chapter5 Safety and Risk Management Chapter6 Understanding People: Management Concepts Chapter7 Leading the Fire Company Chapter8 Training and Coaching Chapter9 Evaluation and Discipline Chapter10 Organized Labor and the Fire Officer Chapter11 Working in the Community Chapter12 Handling Problems, Conflicts, and Mistakes Chapter13 Preincident Planning and Code Enforcement Chapter14 Budgeting Chapter15 Managing Incidents Chapter16 Rules of Engagement Chapter17 Fire Attack Chapter18 Fire Cause Determination Chapter19 Crew Resource Management AppendixA An Extract from: NFPA 1021: Standard for Fire Officer Professional Qualifications, 2014 Edition AppendixB NFPA 1021 Correlation Guide AppendixC Introduction to Fire and Emergency Services (FESHE) Correlation Guide
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