Five Star Service How to deliver exceptional customer service, by Heppell, Michael
- ISBN: 9781292100203 | 1292100206
- Cover: Paperback
- Copyright: 10/19/2015
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!