The Future of Work: How the New Order of

Exploring the skills managers will need in a workplace in which the power to decide belongs to everyone, this optimistic book shows how we can help create a world that is not just richer, but better.

Preface

vii

Acknowledgments

xi

Part I: The Coming Revolution

A Time to Choose

3

(12)

An Amazing Pattern

15

(12)

The Amazing Pattern in Business

27

(14)

Part II: How Many People Can Fit at the Center of an Organization?

Loosening the Hierarchy

41

(14)

Harnessing Democracy

55

(18)

Unleashing Markets

73

(18)

Bringing Markets Inside

91

(20)

When Should You Decentralize?

111

(18)

Part III: From Command-and-Control to Coordinate-and-Cultivate

Coordinating Activities

129

(24)

Cultivating People

153

(16)

Putting Human Values at the Center of Business

169

(14)

Epilogue

183

(4)

Appendix: How Do Communication Costs Affect Centralization? A Simple Model

187

(6)

Notes

193

(22)

Index

215

(12)

About the Author

227

What is included with this book?

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The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life

Summary

Table of Contents

Supplemental Materials