Globalization of Services: Some Implications for Theory and Practice

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ISBN: 9780415226547 | 0415226546
Cover: Hardcover
Copyright: 8/16/2000

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Summary

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This important book offers economists both a wealth of new source material and a fresh perspective on the modern global economy. It includes contributions from a wide range of international authors.

List of figures

List of tables

List of contributors

xii

Introduction: setting the scene

(22)

Yair Aharoni

PART I The globalization of service industries

(50)

Foreign direct investment in services: trends and patterns

(27)

Padma Mallampally

Zbigniew Zimny

Developing regulatory disciplines in professional services: the role of the World Trade Organization

(21)

Dale B. Honeck

PART II Theory

(160)

FDI, the location advantages of countries and the competitiveness of TNCs: US FDI in professional service industries

(18)

Lilach Nachum

History and contingency in international accounting firms

(32)

David J. Cooper

Teresa Rose

Royston Greenwood

Bob Hinings

The role of reputation in global professional business services

125

(17)

Yair Aharoni

The globalization of professional business service firms: fad or genuine source of competitive advantage?

142

(21)

Bente R. LØwendahl

Enforcement and appropriation of music intellectual property rights in global markets

163

(34)

Martin Kretschmer

Charles Baden-Fuller

George Michael Klimis

Roger Wallis

International franchising: a network approach to FDI

197

(20)

Karin Fladmoe-Lindquist

Knowledge creation and transfer in global service firms

217

(16)

Robert Grosse

PART III Case studies

233

(101)

Global competition in industrial services: an analysis of aircraft maintenance, repair and overhaul services

235

(23)

Tan Kim Seng

Peter Enderwick

International alliances in service business: the case of the airline industry

258

(26)

Hannu Seristo

DHL Worldwide Express: providing just-in-time delivery services across customs borders in Central and Eastern Europe

284

(12)

Michel Kostecki

Globalization of hotel services: an examination of ownership and alliance patterns in a maturing service sector

296

(24)

Farok J. Contractor

Sumit K. Kundu

The search for core competencies in a service multinational: a case study of the French hotel Novotel

320

(14)

Susan Segal-Horn

Index

334

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Globalization of Services: Some Implications for Theory and Practice

Summary

Table of Contents

Supplemental Materials