The Hamster Revolution How to Manage Your Email Before It Manages You

The Hamster Revolution is a timely solution to both the widespread problem of e-mail overload as well as most people's inefficient (or nonexistent) systems for categorizing and storing e-mail messages. This book provides the practical steps needed to deal with these problems and become more efficient.In parable form, the authors tell the story of Harold, an HR Director who finds himself paralyzed by the deluge of daily electronic data and e-mail. In a Kafka-esque twist, after much repetitive but fruitless exertion, he actually turns into a hamster running on a hamster wheel, though he's too busy to even notice.Then Harold meets the info-coach, who teaches him a system to control his e-mail communications and documents. Once Harold masters the system, he turns back from a hamster into a human being.There is also the story of the groundbreaking Capital One study based on feedback and input from 2,000 Capital One employees who attended a workshop by the authors. A 60-day post-training survey found e-mail quality to have improved by 52 percent while e-mail volume decreased by 21 percent. Capital One estimates that the participants saved an astounding 13 days per year because of this.All in all, the book provides a large amount of fun but poignant information that can be used to reorganize e-mail procedure into an efficient and effective endeavour.

Mike Song is cofounder and CEO of Cohesive Knowledge Solutions and one of America's leading experts and speakers on email efficiency and etiquette Vicki Halsey, an internationally acclaimed leadership expert and speaker, is vice president of applied learning at The Ken Blanchard Companies Tim Burress is cofounder and president of Cohesive Knowledge Solutions and a popular instructional designer, trainer, and speaker on email efficiency and etiquette