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- ISBN: 9780470185483 | 0470185481
- Cover: Paperback
- Copyright: 5/12/2008
Whether its software, a cell phone, or a refrigerator, your customer wantsno, expectsyour product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. Youll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your products usability, and more.