Health Care Information Systems A Practical Approach for Health Care Management

In the newly revised Fifth Edition of Health Care Information Systems, veteran healthcare information management experts and educators Karen A. Wager and Frances Wickham Lee, along with nationally-recognized leader in health information technology, John P. Glaser, deliver a one-stop resource for graduate and upper-level undergraduate students to gain the knowledge and develop the skills they need to manage information and information systems technology in the new healthcare environment.

The latest edition sees its focus shift from the adoption of health care information systems and electronic health records to making effective use of health care data, information, and systems and optimizing their impact. New additions to this celebrated text include:

• Explorations of how health care information systems and information technology can be used to support national quality initiatives, value-based payment, population health management, and precision health and quality reporting
• Discussions of how issues like interoperability, electronic health record usability, and health IT safety are being (or not being) addressed
• Treatments of the roles played by data governance and analytics in clinical decision making and healthcare operations.

Filled with case studies, supplemental resources, and engaging examinations of critical areas in health care information system use, management, implementation, and support, Health Care Information Systems is an ideal reference for students taking courses in business administration, public health, health administration, medicine, health informatics and health care management.

KAREN A. WAGER, DBA, is Professor and Associate Dean for Student Affairs at the Medical University of South Carolina in Charleston, SC, USA. She teaches management and health information systems to graduate students.

FRANCES W. LEE, DBA, is Professor and Director of the Healthcare Simulation Center at the Medical University of South Carolina. She teaches graduate-level courses in health administration, health informatics, and health sciences.

JOHN P. GLASER, PhD, is an Executive-in-Residence at Harvard Medical School Executive Education. He was previously a Senior VP of Population Health at Cerner Corporation, Chief Executive Officer of Siemens Health Services, and Chief Information Officer at Partners HealthCare.

Tables, Figures, and Exhibits xi

Preface xv

Acknowledgments xxi

The Authors xxiii

About the Companion Website xxv

PART ONE Foundational Concepts

1 Evolution of Health Care Information Systems in the United States 3

2 Electronic Health Record Systems 15

3 Role of HCIS in Improving Healthcare Delivery 39

4 Realizing the Digital Health Promise with Electronic Health Records 65

PART TWO Managing Health Care Information Systems

5 Health Care IT Strategic Planning 93

6 Health Care Information Technology Management 113

7 System Acquisition 143

8 System Implementation and Support 165

9 Assessing and Achieving Value in Health Care Information Systems 189

PART THREE Focused Topics

10 Engaging Patients and Consumers in Managing Their Health 215

11 Data Governance and Analytics 237

12 Privacy and Security 259

13 Emerging Technology Management 287

PART FOUR Case Studies and Supplemental Resources

14 Health IT Leadership Case Studies 309

Appendix A Overview of the Health Care IT Industry 347

Appendix B Sample Project Charter, Sample Job Descriptions, and Sample User Satisfaction Survey 357

Index 369

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.