Health Care Professionalism at a Glance

Jill Thistlethwaite is Professor & Health Professions Education Consultant, University of Technology Sydney, NSW Australia

Judy McKimm is Professor and Dean of Medical Education, Swansea University

Contributors vii

Preface ix

Part 1 Professionalism in context 1

1 What is professionalism? 2

2 Health professionalism 4

3 Brief history of the profession of medicine 6

4 Becoming a professional 8

5 Role of regulatory and professional bodies 10

6 Fitness to practise and health for practice 12

7 Revalidation and remediation 14

8 Social media and the professional 16

Part 2 Learning to be a professional 19

9 The formal curriculum 20

10 Learning and teaching professionalism 22

11 Informal learning, role models and the hidden curriculum 24

12 Assessing professionalism 26

13 Principles of selection 28

14 Academic writing and plagiarism 30

Part 3 Professionalism in practice 33

15 Professional behaviours 34

16 Empathy, compassion and altruism 36

17 Handling emotions 38

18 Self-care: looking after your own health 40

19 Reflective practice 42

20 Ethics and the law 44

21 Evidence-based practice 46

22 Values-based practice 48

23 Cultural competency, sensitivity and safety 50

24 Dealing with bias and prejudice 52

Part 4 Working with patients 55

25 Patient advocacy 56

26 Patient safety 58

27 Relationships with patients 60

28 The nature of autonomy: patient and doctor 62

29 Boundary crossings and violations 64

30 Compliance, adherence and shared decision-making 66

31 Prescribing: medication and management 68

32 Communication 70

Part 5 Working with others 73

33 Written communication 74

34 Teamwork and interprofessional collaborative practice 76

35 Leadership and followership 78

Part 6 Professional issues and dilemmas 81

36 When things go wrong 82

37 Dealing with complaints 84

38 Case studies: professional dilemmas 86

References 87

Further reading 90

Index 92

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