How to Become a Great Boss The Rules for

In his three bestselling business books, Jeffrey Fox has helped hundreds of thousands of readers land great jobs and rise to the top of their professions. Now he turns his contrarian eye to the process of staying on top by fostering teamwork and creating a sturdy network of support. Foxs advice is delivered in snappy, to-the-point chapters that zero in on his creativeand even contrarianadvice.

Jeffrey J. Fox is the bestselling author of How to Become a Rainmaker and How to Become CEO and the founder of Fox & Co.

Dedication

v

Special Acknowledgments

vii

Mr. Hart

1

(3)

The Great Boss Simple Success Formula

4

(2)

Companies Do What the Boss Does

6

(3)

The Customer Is the Real Boss

9

(3)

Groom 'Em, or Broom 'Em

12

(3)

The New Broom Need Not Sweep Clean

15

(4)

Mediocrity Is Malevolent

19

(2)

Hire Slow, Fire Fast (Part 1)

21

(4)

Hire Slow, Fire Fast (Part 2)

25

(3)

You Don't Have to Play Hardball

28

(4)

The One-Over-One/Veto

32

(4)

A+A=A. Only Hire A's

36

(2)

The Rule of the Ds

38

(3)

``It's `Restaurateur,' Not 'Restauranteur'''

41

(4)

Turn Termination into Determination

45

(4)

The Seamstress's Son

49

(4)

The Generous Boss

53

(5)

Delegate Down, Down, Down

58

(2)

Beware: 7s Hire 5s

60

(2)

Ask, ``What Would You Do If I Were Dead?''

62

(3)

Don't Hire a Dog and Bark Yourself

65

(4)

You Get What You Inspect, Not What You Expect

69

(3)

Pay Attention

72

(2)

Always Listen to Everybody

74

(4)

Make a Promise, Keep a Promise

78

(4)

``Never Let Me Make a Mistake''

82

(3)

Seven Common Words

85

(3)

``Let Them Eat Cake''

88

(2)

Don't Shoot from the Lip

90

(3)

Contract to Confront

93

(3)

Let Lightning Strike

96

(3)

Never Be Little, Never Belittle

99

(4)

Listen to Phonies, Fools, and Frauds

103

(2)

Don't Check Expense Accounts

105

(4)

The Practice Bus

109

(5)

Be Lucky

114

(3)

Be Firm, Fair, and Friendly, but Not a Friend

117

(4)

``Quit'' Is for Scrabble

121

(4)

Your People Are Your Helium

125

(2)

Spend 90% of Your Time with Your Best People

127

(3)

``Mirror, Mirror on the Wall, Who's the One to Take the Fall?''

130

(4)

Teach for Ten Minutes Every Day

134

(2)

Put the Policy Police on Probation (Part 1)

136

(5)

A Policy Police Rap Sheet (Part 2)

141

(3)

The Eagle Does Not Go into the Hole for the Rat

144

(2)

Take a Bullet for the Team

146

(3)

Great Expectations

149

(3)

It's Okay to Be Quirky

152

(3)

Don't Be Tired

155

(3)

Don't Win the Office Pool

158

(2)

Epilogue Great Bosses Beget Great Bosses

160

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How to Become a Great Boss The Rules for Getting and Keeping the Best Employees

Summary

Author Biography

Table of Contents

Supplemental Materials