How Do You Pet a Porcupine? : Or Solutions to Your Prickly Communications Problems

Smooth internal communications doesn't just happen; it's an ""inside job"" that respects the individual and realizes that we humans are creatures of habit. How to Pet a Porcupine is a lighthearted yet ""pointed"" look at a subject that affects any company's performance and its people's attitudes. Effective internal communications is especially critical in today's fractured world of self-interest that increasingly uses impersonal modes of communication, such as email. Read this book and get the point!