How To Write First-Class Letters

Provides guidelines and techniques for writing almost every type of letter. Includes dozens of model letters and can be used as a quick reference for finding the answers to specific questions about form, style, and grammar and punctuation.

Preface

vii

Part One: How to Write Great Letters

1

(104)

It's Easier Than You Think

2

(22)

Letter Writing---A Three-Step Process

4

(2)

Where to Start---Four Key Questions

6

(5)

Strike the Right Tone

11

(5)

Make It Simple and Clear

16

(6)

When Not to Send a Letter

22

(2)

Writing and Organizing Your Letters

24

(27)

Parts of a Letter

25

(5)

Prewriting

30

(1)

Writing---Three Strategies to Get Started

31

(3)

Writing---Organizing the Letter

34

(11)

Revising

45

(6)

Producing Your Letters

51

(23)

Handwritten Versus Typed Letters

52

(1)

Formats for Letters

53

(4)

Stationery

57

(1)

Inside Address and Salutation

58

(4)

Complimentary Close

62

(1)

Signature Block

63

(3)

Reference Lines

66

(1)

Addressing the Envelope

67

(5)

Mailing Guidelines

72

(2)

How to Address Just About Anyone

74

(31)

Social Titles

77

(5)

Company Officials

82

(1)

State and Local Government

83

(3)

Court Officials

86

(1)

U. S. Government

87

(4)

U. S. Diplomatic Representatives

91

(1)

Foreign Diplomatic Representatives

92

(2)

Religious Orders

94

(4)

College and University Officials

98

(2)

Military Officials

100

(3)

United Nations Officials

103

(2)

Part Two: Model Letters

105

(204)

Social Letters

106

(61)

Announcements

108

(8)

Apologies

116

(2)

Congratulations

118

(5)

Family

123

(5)

Friends

128

(6)

Holidays

134

(3)

Invitations

137

(8)

Sympathy Condolences

145

(7)

Thank-You's

152

(6)

Weddings

158

(9)

Consumer Action Letters

167

(58)

General Product and Service Letters

170

(8)

Car Problems

178

(7)

Financial Services---Banks and Credit Cards

185

(5)

Home---Apartment, Condominium, House

190

(15)

Insurance

205

(9)

Medical Services

214

(5)

Vacations

219

(6)

Civic Concerns

225

(48)

Place of Worship

227

(6)

Government Officials

233

(11)

Media Messages

244

(7)

Neighbors

251

(5)

Police and Fire Departments

256

(4)

Schools

260

(9)

Sports Youth Groups

269

(4)

Employment Letters

273

(19)

Beginning a Job Search

274

(2)

Resumes

276

(3)

Job Query Letter

279

(1)

Application Letter

280

(3)

Recommendation Letters

283

(3)

Follow-Up Letters

286

(3)

Accepting or Refusing a Job Offer

289

(2)

Letter of Resignation

291

(1)

Children's Letters

292

(17)

Letter-Writing Tips for Children

293

(2)

Thank - You Notes

295

(2)

Invitations

297

(3)

Personal Correspondence

300

(5)

Other Letters

305

(4)

Appendixes

309

(13)

Easily Confused Words

310

(6)

Commonly Misspelled Words

316

(4)

Postal Abbreviations

320

(2)

Index

322

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How To Write First-Class Letters

Summary

Table of Contents

Supplemental Materials