Human Relations in Organizations: Applications and Skill Building

PART ONE: INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU

Chapter 1: Understanding Behavior, Human Relations, and Performance

Chapter 2: Personality, Stress, Learning, and Perception

Chapter 3: Attitudes, Self-Concept, Values, and Ethics

Chapter 4: Time and Career Management

PART TWO: INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS

Chapter 5: Communication, Emotions, and Criticism

Chapter 6: Dealing with Conflict

PART THREE: LEADING SKILLS: INFLUENCING OTHERS

Chapter 7: Leading and Trust

Chapter 8: Motivating Performance

Chapter 9: Ethical Power and Politics

Chapter 10: Networking and Negotiating

PART FOUR: LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE

Chapter 11: Team Dynamics, Creativity, Problem Solving, and Decision Making

Chapter 12: Organizational Change and Culture

Chapter 13: Valuing Diversity Globally

Appendix A: Applying Human Relations Skills

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