3. Human Resource Management Strategy and Analysis
Part Two: Recruitment, Placement, and Talent Management
4. Job Analysis and the Talent Management Process
5. Personnel Planning and Recruiting
6. Employee Testing and Selection
7. Interviewing Candidates
Part Three: Training and Development
8. Training and Developing Employees
9. Performance Management and Appraisal
10. Managing Careers and Retention
Part Four: Compensation
11. Establishing Strategic Pay Plans
12. Pay for Performance and Financial Incentives
13. Benefits and Services
Part Five: Enrichment Topics in Human Resource Management
14. Building Positive Employee Relations
15. Labor Relations and Collective Bargaining
16. Safety, Health, and Risk Management
17. Managing Global Human Resources
18. Managing Human Resources in Small and Entrepreneurial Firms
Appendix A: HRCI PHR® and SPHR® Certification Body of Knowledge
Appendix B: About the Society for Human Resource Management (SHRM) Body of Competency and KnowledgeTM Model and Certification Exams
Appendix C: Comprehensive Cases
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