Human Resource Management in Public Service Organizations

Human resource management (HRM) is a core element of any service, but especially so in public service organizations, whose employees are often their most valuable resource. However, until now there has been little information readily available in the form of key texts, which explore this important topic. Now, this outstanding book tackles the subject head on, bringing together cutting-edge research on HRM in the public sector from a range of respected international authors. It covers such key issues as: the relationship between HRM and organizational performance managing cultural change and the work-life balance. Timely and topical, this book will be of great interest both to researchers in the fields of HRM and public sector management, and to management practitioners keen to inform their practice from an evidence base. This book was first published as a special issue of Public Management Review.

1. Introduction - HRM and the Public Sector Context 2. Human Resource Management's Stakeholders 3. Recruitment and Retention 4. Managing Diversity 5. Performance Management and Reward 6. Developing Human Resources 7. Managing Change 8. Employment Relations: A Comparative Perspective. Conclusions