Human Resources JumpStart

Launch Your Human Resources Career-Quickly and EffectivelyWritten by an experienced HR specialist, Human Resources JumpStart provides all the core information you need to approach a human resources career with confidence: Introduction to the essential employment laws Staffing requirements Compensation and benefits Occupational health and safety Employee relations Employee communications Training and development Performance management Maintaining employee records Introduction to strategic management in HR

Anne Bogardus, SPHR, has over 20 years experience working with small businesses in developing effective human resource programs to meet organizational needs. Anne currently works as an HR consultant and is the author of the best-seller, PHR/SPHR Certification Study Guide.

Introduction

xvii

The Human Resource Profession

1

(20)

What Is Human Resource Management?

2

(15)

The Changing Role of Human Resources

4

(1)

Professional Associations

5

(3)

Professional Certifications

8

(3)

Professional Conduct

11

(1)

Elements of Effective HR Programs

12

(3)

HR Practices in Different Employment Sectors

15

(2)

Building the HR Department

17

(1)

Understanding Organization Functions

17

(1)

Tying HR Plans to Organizational Needs

18

(1)

Terms to Know

18

(1)

Review Questions

19

(2)

The Impact of Employment Law on HR Practice

21

(30)

The Sources of Legal Requirements

22

(1)

Equal Employment Opportunity

23

(16)

Laws Enforced by the EEOC

28

(3)

Federal Contractors and Subcontractors

31

(2)

Immigration

33

(1)

Compensation and Benefits

34

(5)

Safety and Health

39

(1)

Employee and Labor Relations

40

(4)

Labor-Management Relations Law

40

(3)

Common Law Doctrines

43

(1)

State and Local Legislation

44

(3)

Summary of Federal Employment Laws

47

(2)

Terms to Know

49

(1)

Review Questions

50

(1)

Building a Staffing Plan

51

(36)

Strategic Foundation

52

(3)

Speaking the Language of Business Strategy

52

(1)

Identify Job Needs

53

(1)

Recruiting Strategy

54

(1)

Operational Responsibilities

55

(27)

Job Analysis

55

(3)

Job Descriptions

58

(4)

Sourcing Candidates

62

(6)

Hiring Procedures

68

(13)

Employee Exit Procedures

81

(1)

Administrative Responsibilities

82

(2)

Metrics

84

(1)

Terms to Know

84

(1)

Review Questions

85

(2)

Building the Compensation Plan

87

(20)

Compensation Strategy

88

(9)

Compensation Philosophy

88

(2)

Financial Constraints

90

(1)

Total Rewards

91

(6)

Framework for Administering Compensation

97

(1)

Operational Responsibilities

97

(7)

Job Evaluation

97

(3)

Creating Pay Grades and Ranges

100

(4)

Administrative Responsibilities

104

(1)

Metrics

105

(1)

Terms to Know

105

(1)

Review Questions

106

(1)

Building a Safe and Secure Workplace

107

(22)

Strategic Foundation

108

(1)

Operational Responsibilities

109

(14)

Workplace Health Issues

109

(5)

Workplace Health Programs

114

(2)

Workplace Safety Issues

116

(4)

Workplace Security Issues

120

(3)

Working with OSHA

123

(2)

OSHA Inspections

123

(1)

Safety and Health Plans

124

(1)

Administrative Responsibilities

125

(1)

Metrics

126

(1)

Terms to Know

127

(1)

Review Questions

128

(1)

Building the Employee Relations Program

129

(22)

Strategic Foundation

130

(6)

Organizational Culture

130

(4)

Retention Programs

134

(1)

Unions and Labor Relations

135

(1)

Operational Responsibilities

136

(10)

On-Boarding

136

(2)

Conducting Workplace Investigations

138

(3)

Disciplinary Actions

141

(4)

Resolving Disputes

145

(1)

Administrative Responsibilities

146

(3)

Metrics

149

(1)

Terms to Know

149

(1)

Review Questions

150

(1)

Building the Communication Plan

151

(20)

Strategic Foundation

152

(4)

Why Create a Strategy?

152

(2)

Developing the Strategy

154

(2)

Operational Responsibilities

156

(10)

Communication Methods

157

(9)

Communication Training

166

(1)

Administrative Responsibilities

166

(1)

Metrics

167

(1)

Terms to Know

168

(1)

Review Questions

169

(2)

Building Training and Development Programs

171

(22)

Strategic Foundation

172

(7)

Hire Skills or Train Employees: Making the Decision

172

(1)

Organization Development

173

(6)

Operational Responsibilities

179

(11)

The ADDIE Model

180

(6)

Common Training Topics

186

(4)

Administrative Responsibilities

190

(1)

Metrics

191

(1)

Terms to Know

191

(1)

Review Questions

192

(1)

Building a Performance Management Plan

193

(22)

Strategic Foundation

194

(1)

Operational Responsibilities

195

(17)

Communicating Performance Expectations

196

(3)

Managing Performance

199

(6)

Performance Appraisals

205

(7)

Administrative Responsibilities

212

(1)

Terms to Know

212

(1)

Review Questions

213

(2)

Strategic Human Resource Management

215

(26)

Strategic Management

216

(10)

Strategic Planning

216

(3)

Organization Structures

219

(6)

Organization Life Cycles

225

(1)

Strategic HR Management

226

(7)

HR Planning

227

(2)

HR Audits

229

(1)

HRIS Systems

230

(1)

Policies, Procedures, and Work Rules

231

(2)

Employee Handbooks

233

(1)

Global HRM

233

(3)

Metrics

236

(3)

Terms to Know

239

(1)

Review Questions

240

(1)

Appendix A Answers to Review Questions

241

(14)

Chapter 1

241

(1)

Chapter 2

242

(1)

Chapter 3

243

(2)

Chapter 4

245

(1)

Chapter 5

246

(1)

Chapter 6

247

(1)

Chapter 7

248

(2)

Chapter 8

250

(1)

Chapter 9

251

(1)

Chapter 10

252

(3)

Appendix B FairPay Exemption Regulations Effective August 23, 2004

255

(4)

White Collar Exemption Status

255

(3)

Salary Basis

256

(1)

Fee Basis

256

(1)

Salary Deductions

256

(1)

Exemption Categories

257

(1)

Nonexempt Employees

258

(1)

Appendix C Resources

259

(6)

Strategic Management

260

(1)

Workforce Planning and Employment

261

(1)

Human Resource Development

261

(1)

Compensation and Benefits

262

(1)

Employee and Labor Relations

263

(1)

Occupational Health, Safety, and Security

264

(1)

Glossary

265

(6)

Index

271

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

FREE SHIPPING

Amazon no longer offers textbook rentals. We do!

Human Resources JumpStart

Summary

Author Biography

Table of Contents

Supplemental Materials