Immunity to Change : How to Overcome It and Unlock the Potential in Yourself and Your Organization

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Preface and Acknowledgments	p. ix
Introduction	p. 1
Uncovering a Hidden Dynamic in the Challenge of Change
Reconceiving the Challenge of Change	p. 11
Uncovering the Immunity to Change	p. 31
"We Never Had a Language for It": Engaging the Emotional Life of the Organization	p. 61
Overcoming the Immunity to Change in Organizations, Individuals, and Teams
Overcoming the Groupwide Immunity to Change: A Collective Approach	p. 87
David Doesn't Delegate Overcoming an Individual's Immunity to Change	p. 125
Cathy Can't Contain Herself: Overcoming an Individual's Immunity to Change	p. 145
The Case of Nascent Pharmaceuticals: Overcoming Individual Immunities to Help a Team Succeed	p. 169
Over to You: Diagnosing and Overcoming Immunities in Yourself and Your Organization
Unlocking Potential Three Necessary Ingredients	p. 209
Diagnosing Your Own Immunity to Change	p. 227
Overcoming Your Immunity to Change	p. 253
Surfacing Your Collective Immunity to Change	p. 283
Conclusion: Growing Your Own, How to Lead So People Develop	p. 307
Notes	p. 325
Index	p. 329
About the Authors	p. 339
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